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melbalalala
Little Lady
Member since 5/07 5014 total posts
Name:
Melissa
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Hardwood floor installation - what scratches are acceptable?
We finally got our hardwood floors installed. There are a few tiny scratches that we are easily writing off.
However, there are two pretty deep gashes in two different spots on the floor.
What's the threshold for scratches? How many/severe do they have to be before you say something to the installer?
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Posted 7/31/07 2:33 PM  |
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smdl
I love Gary too..on a plate!
Member since 5/06 32461 total posts
Name:
me
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Re: Hardwood floor installation - what scratches are acceptable?
If it bothers you (apparently enough to post about it!), then I would say something.
I am a perfectionist and have no tolerance for "imperfections" of such nature. I would ask them to fix it somehow.
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| Posted 7/31/07 3:18 PM |
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JldDolphin
Member since 1/07 6929 total posts
Name:
Jen
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Re: Hardwood floor installation - what scratches are acceptable?
I agree. If it bothers you, I would say something. They are new and you deserve no scratches of any kind. GL!
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| Posted 7/31/07 3:34 PM |
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Kara
Now Zagat Rated!
Member since 3/07 13217 total posts
Name:
They call me "Tater Salad"
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Re: Hardwood floor installation - what scratches are acceptable?
I agree - if it bothers you, say something. "Deep gashes" IMO would be unacceptable to me!
Hardwood floors are expensive - you should be satisfied with the work!
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| Posted 7/31/07 3:45 PM |
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SweetTooth
I'm a tired mommy!
Member since 12/05 20105 total posts
Name:
Lauren
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Re: Hardwood floor installation - what scratches are acceptable?
There shouldn't be any scratches or grooves in a new floor.
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| Posted 7/31/07 3:45 PM |
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Re: Hardwood floor installation - what scratches are acceptable?
I agree, and don't let the installer say it's some sort of 'natural variation' in the wood. Make them replace it ASAP.
I was house sitting while mom's floors were installed... They removed the old floor, and installed a 1/3 of the floor in the largest room. I stopped them that first afternoon, and pointed out some planks were several shades darker than others. They wanted to continue installing and argued it was 'natural variation'.
you know what that 'variation' was from? two different lots of flooring  Even after discovering that, they still wanted to continue installing, becuase then, we would have limited recourse. It turned into a huge fiasco, but now mom's floor is FAB.
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| Posted 7/31/07 6:02 PM |
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counselor74
LIF Adolescent
Member since 5/07 806 total posts
Name:
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Re: Hardwood floor installation - what scratches are acceptable?
The fact that you posted this tells me that you are uncomfortable. Tell the installer!
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| Posted 7/31/07 9:31 PM |
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melbalalala
Little Lady
Member since 5/07 5014 total posts
Name:
Melissa
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Re: Hardwood floor installation - what scratches are acceptable?
Posted by marriedinportjeff
I agree, and don't let the installer say it's some sort of 'natural variation' in the wood. Make them replace it ASAP.
I was house sitting while mom's floors were installed... They removed the old floor, and installed a 1/3 of the floor in the largest room. I stopped them that first afternoon, and pointed out some planks were several shades darker than others. They wanted to continue installing and argued it was 'natural variation'.
you know what that 'variation' was from? two different lots of flooring Even after discovering that, they still wanted to continue installing, becuase then, we would have limited recourse. It turned into a huge fiasco, but now mom's floor is FAB.
She is lucky she had you around!!
Thanks for all of the advice girls!
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| Posted 8/1/07 10:05 AM |
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Kara
Now Zagat Rated!
Member since 3/07 13217 total posts
Name:
They call me "Tater Salad"
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Re: Hardwood floor installation - what scratches are acceptable?
And call IMMEDIATELY. Don't sit on this for a few days...
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| Posted 8/1/07 11:03 AM |
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