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neenie
Member since 5/05 22351 total posts
Name:
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If you buy a new car, and they don't have it in stock
How long does it usually take to get it?
what do you think is s reasonable amount of time?
(keep in mind- this is no special order- just a base model, no add-ons, that's it).
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Posted 2/28/08 10:01 PM  |
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Gertyrae
Peace out Homies!
Member since 5/05 20046 total posts
Name:
Gerty ®
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Re: If you buy a new car, and they don't have it in stock
When I bought my Celica, they had to get it from Jersey and it took about a week.
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| Posted 2/28/08 10:03 PM |
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neenie
Member since 5/05 22351 total posts
Name:
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Re: If you buy a new car, and they don't have it in stock
Posted by Gertyrae
When I bought my Celica, they had to get it from Jersey and it took about a week.
that's what i figured- about a week.
Tomorrow will be 2 weeks since i bought my car... still don't have it... whenever i call them (and actually get to SPEAK to someone).. i told "another couple of days". first it was the 21st, then 25th, then 28th. Yup, still don't have it.
I think i'm going to call them tomorrow and tell them that if its not there tomorrow, to cancel my order, i'm not taking it.
The customer service (well, lack-there-of) has been disgusting to say the least. And, this is the 3rd car we've bought there. Never. Again.
sorry- just needed to vent a bit!  
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| Posted 2/28/08 10:08 PM |
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Gertyrae
Peace out Homies!
Member since 5/05 20046 total posts
Name:
Gerty ®
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Re: If you buy a new car, and they don't have it in stock
That sux....I would definitely threaten to cancel the order....
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| Posted 2/28/08 10:12 PM |
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jerrysgirl
I love my hot dog!!
Member since 6/06 5357 total posts
Name:
E & J
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Re: If you buy a new car, and they don't have it in stock
mine was a popular color so it took about 2 weeks. i think my parents took about a month.
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| Posted 2/28/08 10:23 PM |
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Phyl
R.I.P. Sweet Mia ♥
Member since 5/06 28918 total posts
Name:
The Mystical Azzhorse! ™
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Re: If you buy a new car, and they don't have it in stock
That sux Neenie! I thought you already had your new ride
Give then helll!
Message edited 2/28/2008 10:38:52 PM.
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| Posted 2/28/08 10:38 PM |
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neenie
Member since 5/05 22351 total posts
Name:
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Re: If you buy a new car, and they don't have it in stock
If they would have said that it would be 2 weeks, i could've dealt w/ it, but tis a different answer everytime AND its like pulling teeth to get someone on the phone (or to return a phone call). Ummmmm i think for the amount of money that someone drops on a new car, the least they could do is keep them updated on the situation 
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| Posted 2/28/08 10:44 PM |
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Phyl
R.I.P. Sweet Mia ♥
Member since 5/06 28918 total posts
Name:
The Mystical Azzhorse! ™
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Re: If you buy a new car, and they don't have it in stock
Posted by neenie
If they would have said that it would be 2 weeks, i could've dealt w/ it, but tis a different answer everytime AND its like pulling teeth to get someone on the phone (or to return a phone call). Ummmmm i think for the amount of money that someone drops on a new car, the least they could do is keep them updated on the situation
ITA and I hope you get this resolved PDQ!
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| Posted 2/28/08 10:48 PM |
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neenie
Member since 5/05 22351 total posts
Name:
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Re: If you buy a new car, and they don't have it in stock
Posted by Phyl
Posted by neenie
If they would have said that it would be 2 weeks, i could've dealt w/ it, but tis a different answer everytime AND its like pulling teeth to get someone on the phone (or to return a phone call). Ummmmm i think for the amount of money that someone drops on a new car, the least they could do is keep them updated on the situation
ITA and I hope you get this resolved PDQ!
TY! 
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| Posted 2/28/08 10:54 PM |
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CunningOne
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Member since 5/05 26975 total posts
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Re: If you buy a new car, and they don't have it in stock
I hope you get some answers. I will say though that sometimes "getting" the car in is not so easy. DH does swaps with other dealers, and at times, things just dont go right, for whatever reason. My DH will always be up front and tell the customer "look, I'm having trouble locating the car from another dealer" and will always let the customer make the next call.
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| Posted 2/28/08 11:16 PM |
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jana
LIF Adult
Member since 3/06 1134 total posts
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Re: If you buy a new car, and they don't have it in stock
I'll make you cheer-up.
I waited 6 months for my last car to come in. No add on's,nothing special bmwX5. They said it was because it was only the 2nd yr in production and on major back order.
Onto new car, we bought it last month. eta: mid- April "if" I', lucky. This ones my fault, weird color combo.
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| Posted 2/29/08 12:00 AM |
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neenie
Member since 5/05 22351 total posts
Name:
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Re: If you buy a new car, and they don't have it in stock
Posted by jana
I'll make you cheer-up.
I waited 6 months for my last car to come in. No add on's,nothing special bmwX5. They said it was because it was only the 2nd yr in production and on major back order.
Onto new car, we bought it last month. eta: mid- April "if" I', lucky. This ones my fault, weird color combo.
ok, that does kinda make me feel better 
I think my frustration is really more with the horrible CS than anything. Just tell me its going to be 2 weeks, 3 weeks, whatever, but the whole "everyday is a new story" thing is old already. 
COngrats on the new car!!!! 
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| Posted 2/29/08 12:12 AM |
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EckoRed81504
We are complete <3
Member since 12/07 6299 total posts
Name:
April
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Re: If you buy a new car, and they don't have it in stock
they got mine from yonkers. took about 3-4 days
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| Posted 2/29/08 12:53 AM |
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sunnyplus3
:)
Member since 11/05 8749 total posts
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Re: If you buy a new car, and they don't have it in stock
it took just over two weeks, but mine was a special order. When it came in the interior color was wrong, but my DH totally worked them over & told them we wanted them to re-order it because we knew they wanted us to take delivery & it was the very end of the month. We ended up getting a great deal on the extended warratny & took the car with the "wrong" color interior. Turns out I really like it.
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| Posted 2/29/08 7:06 AM |
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Faithx2
All good things in 2016!!
Member since 8/05 20181 total posts
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Re: If you buy a new car, and they don't have it in stock
Mine is being ordered and they told us 6 weeks.
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| Posted 2/29/08 7:07 AM |
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DebG
Pick a cause & stand up for it
Member since 5/05 18602 total posts
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The cure IS worse!
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Re: If you buy a new car, and they don't have it in stock
Neen- If you can, go in person. It is so much harder for them to avoid and lie to you when you are standing in front of them!
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| Posted 2/29/08 7:20 AM |
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SweetestOfPeas
J'taime Paris!
Member since 3/06 32345 total posts
Name:
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Re: If you buy a new car, and they don't have it in stock
2 weeks is a LONG time!
my sister bought a car years ago and wanted a certain color which they did not have. so they flat-bedded the car for her from PA and she had it within a week.
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| Posted 2/29/08 7:43 AM |
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Blu-ize
Plan B is Now Plan A
Member since 7/05 32475 total posts
Name:
Susan
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Re: If you buy a new car, and they don't have it in stock
it sounds like they can't get it. Sorry they are giving you the run around.
How about calling other dealers and finding it? Then call your dealer and tell them where you found it.
If they can't get it from that dealer, just go to the other dealer and sign the papers asking them to match the deal.
I've done this before. I located the car and the dealer got it for me. Took about a week. I have ants in my pants. I can't sit still with this crap. It's a sleazy biz (for the most part) and the politics are amazing. Just like anything else I guess.
I just have no tolerance for the car biz.
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| Posted 2/29/08 8:48 AM |
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Beth
The Key to your new home....
Member since 2/06 24849 total posts
Name:
Beth
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Re: If you buy a new car, and they don't have it in stock
I would go there
have you given them any money?
it really sounds like they can't get it- years ago when I wanted an eclipse in a certain color- they located it in a day and sent a guy to NJ to bring it to me
this doesn't sound right-
I would go there today- ask to speak to the manager and try to work something out- like a cheaper price- time is money-
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| Posted 2/29/08 8:53 AM |
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MsMBV
:P
Member since 5/05 28602 total posts
Name:
Me
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Re: If you buy a new car, and they don't have it in stock
Ask to speak with the manager and find out what is taking so long. Some dealerships can actually "bump" orders from other dealerships if they have a higher sales percentage and turnover.
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| Posted 2/29/08 9:26 AM |
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SweetTooth
I'm a tired mommy!
Member since 12/05 20105 total posts
Name:
Lauren
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Re: If you buy a new car, and they don't have it in stock
I think mine actually took 3-4 weeks. When I looked at the records it was actually shipped from Japan, which I didn't undertand because it was a basic model.
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| Posted 2/29/08 9:57 AM |
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bomb-blast
bye bye
Member since 11/06 1327 total posts
Name:
Leo
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Re: If you buy a new car, and they don't have it in stock
Posted by neenie
(keep in mind- this is no special order- just a base model, no add-ons, that's it).
Can we ask what year, make, model it is? Although you said it's a simple base model, it may still be a car that's very popular and could be on backorder. There's still no excuse for the bad CS though.
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| Posted 2/29/08 9:58 AM |
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neenie
Member since 5/05 22351 total posts
Name:
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Re: If you buy a new car, and they don't have it in stock
Posted by bomb-blast
Can we ask what year, make, model it is? Although you said it's a simple base model, it may still be a car that's very popular and could be on backorder. There's still no excuse for the bad CS though.
Its a 2008 Rogue.
I just called- got more run-around, and told them that if it's not in on monday or they don't have an EXACT date for me, that i'm cancelling my order.
I called another dealer and they said that there's no reason that it should take that long to get the one that i'm looking for. 
SO FRUSTRATING!
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| Posted 2/29/08 4:03 PM |
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ave1024
I Took The Wrong Road
Member since 12/07 6153 total posts
Name:
That Led To The Wrong Tendencies
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Re: If you buy a new car, and they don't have it in stock
It's real simple.
I give the dealer 3-5 days to find the car I am looking for. Everything is run by computer now so it shouldn't take them long to do an inventory search at other dealers.
Then once they find the car at another dealer they simply call and make the deal.
If it takes them longer than 5 days to find the car I would simply ask what the holdup is. If they haven't found the car, most likely they won't find it so I would move on.
If they say they "found your car but are trying to get it to them" I would demand they send you a copy of the invoice of that car with it's VIN number to verify that the car really exists and they aren't jerking you around. If they can't do this, I would move on as well.
Demand deposit back.
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| Posted 2/29/08 4:07 PM |
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MrsB-07
proud RELAXIVIST
Member since 11/07 2027 total posts
Name:
b
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Re: If you buy a new car, and they don't have it in stock
I think I waited about 6-7 days
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| Posted 2/29/08 4:10 PM |
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