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Should I leave negative or neutral feedback??

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bettybcafe
Big brother in the making

Member since 7/07

8611 total posts

Name:
M

Should I leave negative or neutral feedback??

I brought something off Ebay, cost was about $20. About 1.5 weeks went by and no product and nothing from the seller. I contact ebay and open up a case. Two days later I get a full refund from the seller but no response as to why he never shipped the item. So, what kind of feedback do I leave..neutral: because he did refund me back the money or negative: because 1- I had to open a case through Ebay for him to even let me know that I was never going to get the item and 2- because he didnt even have the courtesy to even let me know what happened?

Message edited 10/13/2013 8:09:57 PM.

Posted 10/13/13 6:54 PM
 
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kgs11
LIF Adult

Member since 2/07

1424 total posts

Name:
Kim

Re: Should I leave negative or neutral feedback??

Negative

Posted 10/13/13 7:17 PM
 

BargainMama
LIF Adult

Member since 5/09

15657 total posts

Name:

Should I leave negative or neutral feedback??

Negative

Posted 10/13/13 7:21 PM
 

MrsSpring
I'm a lucky mama

Member since 1/10

7585 total posts

Name:
L

Re: Should I leave negative or neutral feedback??

negative what a waste of time

Posted 10/13/13 8:07 PM
 

ThePinkGoose
In Your Hands

Member since 8/08

4706 total posts

Name:
Nunya

Should I leave negative or neutral feedback??

Neutral. You got your money done, no harm.

Posted 10/13/13 8:08 PM
 

bettybcafe
Big brother in the making

Member since 7/07

8611 total posts

Name:
M

Re: Should I leave negative or neutral feedback??

Posted by MrsSpring

negative what a waste of time



Yea, this is exactly what I though. Going almost 2 weeks waiting for an item that I was clearly never going to receive. It would be different if he emailed me right away and explained why he changed his mind but to let it go that long with no contact? I feel bad leaving neg. feedback because he has 100%positive feedback but I think its totally not right.

Posted 10/13/13 8:12 PM
 

Palebride
I am an amazing bakist

Member since 5/05

13673 total posts

Name:
Lori

Re: Should I leave negative or neutral feedback??

I would leave negative because of the lack of communication

Posted 10/13/13 8:25 PM
 

M514
Hi

Member since 8/10

6011 total posts

Name:

Should I leave negative or neutral feedback??

Negative

Posted 10/13/13 8:47 PM
 

KwaaksNest
Love my boys!

Member since 6/10

2825 total posts

Name:
Samantha

Should I leave negative or neutral feedback??

I would leave a Negative...lack of communication and that you had to open a case

Posted 10/13/13 9:42 PM
 

MrsC614
My little angel is here <3

Member since 7/09

2851 total posts

Name:
Gina

Should I leave negative or neutral feedback??

Negative

Posted 10/13/13 9:55 PM
 

CSK
LIF Adolescent

Member since 9/11

892 total posts

Name:

Should I leave negative or neutral feedback??

neutral, I'd assume that they shipped and it got lost in shipment, and they credited you back when you reported you didn't get

Posted 10/14/13 10:12 AM
 

PearlJamChick
No one sings like you anymore.

Member since 7/10

9264 total posts

Name:
Petticoated Swashbuckler

Re: Should I leave negative or neutral feedback??

Negative. They didn't communicate and wasted your time.

Posted 10/14/13 10:13 AM
 

skinny
3 boys and a princess!

Member since 11/08

8178 total posts

Name:
Momma

Re: Should I leave negative or neutral feedback??

Negative due to no communication.

Posted 10/14/13 11:34 AM
 

Bridex100
Two Under Two Mommy

Member since 3/08

10420 total posts

Name:
Momx100

Re: Should I leave negative or neutral feedback??

Definitely negative

Posted 10/14/13 11:57 AM
 

MarlyG
LIF Infant

Member since 10/07

286 total posts

Name:
Marlene

Re: Should I leave negative or neutral feedback??

Negative is the worst thing that you can do, what you give out you get back. You got a full refund, just let it go. This person is going to lose a lot of customers by his own actions.

Posted 10/14/13 1:35 PM
 

MommaG
Yay Spring!

Member since 5/05

5133 total posts

Name:
Gloria

Should I leave negative or neutral feedback??

I opened a case on ebay once and left negative feedback and ebay deleted my feedback. They told me I couldn't say what I said due to the circumstances. So just be careful in your wording - they did not give me another chance to leave different feedback.

Posted 10/14/13 3:57 PM
 

loveus
LIF Adolescent

Member since 9/13

684 total posts

Name:

Should I leave negative or neutral feedback??

Leave negative feedback. eBay gives you this option so you can give an honest opinion.
Don't use names or profanity. Keep it short and simple.
Something along the line of:
Never received item and a refund was issued after I opened a dispute.

Posted 10/14/13 4:08 PM
 

SeaWolf14
*Crazy Cat Lady*

Member since 7/13

1324 total posts

Name:
Heather

Re: Should I leave negative or neutral feedback??

I just had the SAME thing happen to me - I wonder if we bought from the same person!!

I left negative feedback.

Posted 10/14/13 4:23 PM
 

ave1024
I Took The Wrong Road

Member since 12/07

6153 total posts

Name:
That Led To The Wrong Tendencies

Re: Should I leave negative or neutral feedback??

Posted by MarlyG

Negative is the worst thing that you can do, what you give out you get back. You got a full refund, just let it go. This person is going to lose a lot of customers by his own actions.




This is ridiculous. I sell occasionally on eBay and if I did this I deserve the negative. You want to give this guy the negative so all of his competitors would stand out.

This seller wasted two weeks of the OPs time. Getting the refund was guaranteed thanks to seller protection. So the seller did nothing here. If the seller wouldn't refund, eBay would anyways.

Posted 10/14/13 5:57 PM
 

PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

Name:

Re: Should I leave negative or neutral feedback??

Posted by ave1024

Posted by MarlyG

Negative is the worst thing that you can do, what you give out you get back. You got a full refund, just let it go. This person is going to lose a lot of customers by his own actions.




This is ridiculous. I sell occasionally on eBay and if I did this I deserve the negative. You want to give this guy the negative so all of his competitors would stand out.

This seller wasted two weeks of the OPs time. Getting the refund was guaranteed thanks to seller protection. So the seller did nothing here. If the seller wouldn't refund, eBay would anyways.

i think this is harsh. What are you going to accomplish??? No one died from the experience. Big deal! The money was returned. Everyone has to eat at the end of the day. No need to bury.

Posted 10/14/13 6:21 PM
 

ave1024
I Took The Wrong Road

Member since 12/07

6153 total posts

Name:
That Led To The Wrong Tendencies

Re: Should I leave negative or neutral feedback??

Posted by PrincessP

Posted by ave1024

Posted by MarlyG

Negative is the worst thing that you can do, what you give out you get back. You got a full refund, just let it go. This person is going to lose a lot of customers by his own actions.




This is ridiculous. I sell occasionally on eBay and if I did this I deserve the negative. You want to give this guy the negative so all of his competitors would stand out.

This seller wasted two weeks of the OPs time. Getting the refund was guaranteed thanks to seller protection. So the seller did nothing here. If the seller wouldn't refund, eBay would anyways.

i think this is harsh. What are you going to accomplish??? No one died from the experience. Big deal! The money was returned. Everyone has to eat at the end of the day. No need to bury.




The point is while this OP may have filed a claim, some other may not have and would be out the money. That's quite a bit of harm and the OP would be doing a disservice to the entire eBay community by not leaving negative feedback.

Negative feedback is absolutely warranted here as the seller tried to keep the OP's money. I am curious what you would think warrants negative feedback. As I said previously not getting the refund is moot because once the claim is filed you would get your money back regardless (even if the seller didn't refund it).

Posted 10/14/13 10:57 PM
 

PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

Name:

Re: Should I leave negative or neutral feedback??

Posted by ave1024

Posted by PrincessP

Posted by ave1024

Posted by MarlyG

Negative is the worst thing that you can do, what you give out you get back. You got a full refund, just let it go. This person is going to lose a lot of customers by his own actions.




This is ridiculous. I sell occasionally on eBay and if I did this I deserve the negative. You want to give this guy the negative so all of his competitors would stand out.

This seller wasted two weeks of the OPs time. Getting the refund was guaranteed thanks to seller protection. So the seller did nothing here. If the seller wouldn't refund, eBay would anyways.

i think this is harsh. What are you going to accomplish??? No one died from the experience. Big deal! The money was returned. Everyone has to eat at the end of the day. No need to bury.




The point is while this OP may have filed a claim, some other may not have and would be out the money. That's quite a bit of harm and the OP would be doing a disservice to the entire eBay community by not leaving negative feedback.

Negative feedback is absolutely warranted here as the seller tried to keep the OP's money. I am curious what you would think warrants negative feedback. As I said previously not getting the refund is moot because once the claim is filed you would get your money back regardless (even if the seller didn't refund it).


you are making assumptions for the next customer. She did get her money back. Your posts always seem to be about the financial investment and how not to get screwed. Get over it, it's simple. In this case she did get her money back. It's not going to be the end of all eBay-Ian's bc there was a two week situation. If you want to assume, let's say she just got an over the top illness and has 4 kids to care for. Lets feel bad for her. Still gonna bury her???

Posted 10/15/13 7:35 AM
 

ave1024
I Took The Wrong Road

Member since 12/07

6153 total posts

Name:
That Led To The Wrong Tendencies

Re: Should I leave negative or neutral feedback??

Posted by PrincessP

Posted by ave1024

Posted by PrincessP

Posted by ave1024

Posted by MarlyG

Negative is the worst thing that you can do, what you give out you get back. You got a full refund, just let it go. This person is going to lose a lot of customers by his own actions.




This is ridiculous. I sell occasionally on eBay and if I did this I deserve the negative. You want to give this guy the negative so all of his competitors would stand out.

This seller wasted two weeks of the OPs time. Getting the refund was guaranteed thanks to seller protection. So the seller did nothing here. If the seller wouldn't refund, eBay would anyways.

i think this is harsh. What are you going to accomplish??? No one died from the experience. Big deal! The money was returned. Everyone has to eat at the end of the day. No need to bury.




The point is while this OP may have filed a claim, some other may not have and would be out the money. That's quite a bit of harm and the OP would be doing a disservice to the entire eBay community by not leaving negative feedback.

Negative feedback is absolutely warranted here as the seller tried to keep the OP's money. I am curious what you would think warrants negative feedback. As I said previously not getting the refund is moot because once the claim is filed you would get your money back regardless (even if the seller didn't refund it).


you are making assumptions for the next customer. She did get her money back. Your posts always seem to be about the financial investment and how not to get screwed. Get over it, it's simple. In this case she did get her money back. It's not going to be the end of all eBay-Ian's bc there was a two week situation. If you want to assume, let's say she just got an over the top illness and has 4 kids to care for. Lets feel bad for her. Still gonna bury her???




I am glad you keep a running history of my posts. Yes I am going to give any seller a negative for waiting two weeks to take my money, as would the majority of posters in this thread and people on ebay would. (I'll gladly link some similar threads from ebay seller forums)

Also you really don't know if it was indeed the seller that refunded the money. You are also making the assumption that it was the seller that refunded the money. I have received refunds from ebay that I know ebay initiated the refund. They look exactly like it was the seller that did the refund since you get the same exact "you have received a refund" email from paypal.

It is very possible ebay looked at this case, saw no tracking number was uploaded... and just took the initiative to refund the money to keep the buyer happy. eBay does this frequently on small dollar transactions.

If she was the typical "LIF Diabetic", then a simple note saying "sorry i didn't ship this on time" could have sufficed and avoided a negative. (why am I surprised the diabetic arguement was even brought up)

Posted 10/15/13 8:08 AM
 

BargainMama
LIF Adult

Member since 5/09

15657 total posts

Name:

Should I leave negative or neutral feedback??

Can you imagine if everyone felt bad leaving a negative feedback for someone that screwed them because of the "what if's"? There would be no proper feedback on ebay, and more buyers would continue to get screwed. The feedback system is there for a reason.

Posted 10/15/13 8:18 AM
 

JP826
=)

Member since 9/06

10903 total posts

Name:
Me!! All about ME!

Re: Should I leave negative or neutral feedback??

Negative, but say you did receive a refund.

Message edited 10/15/2013 9:00:14 AM.

Posted 10/15/13 8:59 AM
 
Pages: [1] 2 3
 

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