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DeniseMarie
<3
Member since 8/07 10682 total posts
Name:
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Summer Handheld Monitor Question
Can you purchase only the handheld device and not the camera? Its on the outs, but the camera is fine. I am hoping you can for half the price!
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Posted 7/30/10 2:55 PM |
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BethanyLynn
Love these munchkins
Member since 10/09 6295 total posts
Name: Bethany
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Re: Summer Handheld Monitor Question
If you call their customer service im sure you can. I called to get a replacement battery and they were super helpful.
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Posted 7/30/10 2:55 PM |
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LoveyQ
Stalkers, get a life.
Member since 11/07 12820 total posts
Name:
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Re: Summer Handheld Monitor Question
Call Summer and tell them the problem you're having. They should be able to sell you a replacement.
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Posted 7/30/10 2:56 PM |
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LoveMySMT09
<3mySMT.AJT
Member since 1/09 2623 total posts
Name: VT
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Re: Summer Handheld Monitor Question
our monitor (not camera) cr@pped out the other day after only 10 months
i just sprang for a new one. i didnt even think of calling them
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Posted 7/30/10 2:57 PM |
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DeniseMarie
<3
Member since 8/07 10682 total posts
Name:
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Re: Summer Handheld Monitor Question
Posted by BethanyLynn
If you call their customer service im sure you can. I called to get a replacement battery and they were super helpful.
thanks! Just ordered a replacement battery.
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Posted 7/30/10 3:25 PM |
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maymama
my little loves
Member since 8/08 18453 total posts
Name:
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Re: Summer Handheld Monitor Question
ugh, dont get me started on Summer
We have the best view. the video stopped after 2 weeks, TWO WEEKS!
i called and they said they would replace it overnight SUPER! I waitied 10 days, never got it. I called and they said their RI warehouse was out of stock but at my request, they can have one ground delivered from CA. UMMMM yes! Why did I have to call back for them to send one from CA and why can they deliver it overnight from RI but not CA? I got total attitude over the whole situation and filed a complaint with the BBB. Three weeks after the original call, I got a new monitor
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Posted 7/30/10 3:34 PM |
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JoJo2010
Happy Family
Member since 8/09 6266 total posts
Name: JO
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Re: Summer Handheld Monitor Question
Posted by mamakap
ugh, dont get me started on Summer
We have the best view. the video stopped after 2 weeks, TWO WEEKS!
i called and they said they would replace it overnight SUPER! I waitied 10 days, never got it. I called and they said their RI warehouse was out of stock but at my request, they can have one ground delivered from CA. UMMMM yes! Why did I have to call back for them to send one from CA and why can they deliver it overnight from RI but not CA? I got total attitude over the whole situation and filed a complaint with the BBB. Three weeks after the original call, I got a new monitor
Is this the one you have? Image Attachment(s):
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Posted 7/30/10 3:41 PM |
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maymama
my little loves
Member since 8/08 18453 total posts
Name:
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Re: Summer Handheld Monitor Question
Posted by JoJo2010
Posted by mamakap
ugh, dont get me started on Summer
We have the best view. the video stopped after 2 weeks, TWO WEEKS!
i called and they said they would replace it overnight SUPER! I waitied 10 days, never got it. I called and they said their RI warehouse was out of stock but at my request, they can have one ground delivered from CA. UMMMM yes! Why did I have to call back for them to send one from CA and why can they deliver it overnight from RI but not CA? I got total attitude over the whole situation and filed a complaint with the BBB. Three weeks after the original call, I got a new monitor
Is this the one you have?
yes!!
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Posted 7/30/10 11:49 PM |
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