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Summer Handheld Monitor Question

Posted By Message

DeniseMarie
<3

Member since 8/07

10682 total posts

Name:

Summer Handheld Monitor Question

Can you purchase only the handheld device and not the camera? Its on the outs, but the camera is fine. I am hoping you can for half the price!

Posted 7/30/10 2:55 PM
 
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BethanyLynn
Love these munchkins

Member since 10/09

6295 total posts

Name:
Bethany

Re: Summer Handheld Monitor Question

If you call their customer service im sure you can. I called to get a replacement battery and they were super helpful.

Posted 7/30/10 2:55 PM
 

LoveyQ
Stalkers, get a life.

Member since 11/07

12820 total posts

Name:

Re: Summer Handheld Monitor Question

Call Summer and tell them the problem you're having. They should be able to sell you a replacement.

Posted 7/30/10 2:56 PM
 

LoveMySMT09
<3mySMT.AJT

Member since 1/09

2623 total posts

Name:
VT

Re: Summer Handheld Monitor Question

our monitor (not camera) cr@pped out the other day Chat Icon after only 10 months


i just sprang for a new one. i didnt even think of calling them Chat Icon

Posted 7/30/10 2:57 PM
 

DeniseMarie
<3

Member since 8/07

10682 total posts

Name:

Re: Summer Handheld Monitor Question

Posted by BethanyLynn

If you call their customer service im sure you can. I called to get a replacement battery and they were super helpful.



thanks! Just ordered a replacement battery.

Posted 7/30/10 3:25 PM
 

maymama
my little loves

Member since 8/08

18453 total posts

Name:

Re: Summer Handheld Monitor Question

ugh, dont get me started on Summer

We have the best view. the video stopped after 2 weeks, TWO WEEKS!

i called and they said they would replace it overnight Chat Icon SUPER! I waitied 10 days, never got it. I called and they said their RI warehouse was out of stock Chat Icon but at my request, they can have one ground delivered from CA. UMMMM yes! Why did I have to call back for them to send one from CA and why can they deliver it overnight from RI but not CA? Chat Icon I got total attitude over the whole situation and filed a complaint with the BBB. Three weeks after the original call, I got a new monitor


Chat Icon

Posted 7/30/10 3:34 PM
 

JoJo2010
Happy Family

Member since 8/09

6266 total posts

Name:
JO

Re: Summer Handheld Monitor Question

Posted by mamakap

ugh, dont get me started on Summer

We have the best view. the video stopped after 2 weeks, TWO WEEKS!

i called and they said they would replace it overnight Chat Icon SUPER! I waitied 10 days, never got it. I called and they said their RI warehouse was out of stock Chat Icon but at my request, they can have one ground delivered from CA. UMMMM yes! Why did I have to call back for them to send one from CA and why can they deliver it overnight from RI but not CA? Chat Icon I got total attitude over the whole situation and filed a complaint with the BBB. Three weeks after the original call, I got a new monitor


Chat Icon



Is this the one you have?

Image Attachment(s):
Posted 7/30/10 3:41 PM
 

maymama
my little loves

Member since 8/08

18453 total posts

Name:

Re: Summer Handheld Monitor Question

Posted by JoJo2010

Posted by mamakap

ugh, dont get me started on Summer

We have the best view. the video stopped after 2 weeks, TWO WEEKS!

i called and they said they would replace it overnight Chat Icon SUPER! I waitied 10 days, never got it. I called and they said their RI warehouse was out of stock Chat Icon but at my request, they can have one ground delivered from CA. UMMMM yes! Why did I have to call back for them to send one from CA and why can they deliver it overnight from RI but not CA? Chat Icon I got total attitude over the whole situation and filed a complaint with the BBB. Three weeks after the original call, I got a new monitor


Chat Icon



Is this the one you have?



yes!!

Posted 7/30/10 11:49 PM
 
 

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For those of you that had a problem with the summer infant handheld monitor? pickles16 10/10/09 5 Parenting
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If you have a Summer Infant Day/Night Color Handheld Video Monitor - I have a quick q for you... itsbabytime 9/28/08 18 Parenting
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