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Update! My $39 was refunded! - I am so annoyed!!! You have to keep so on top of things!

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DRMom
Two in Blue

Member since 5/05

20223 total posts

Name:
Melissa

Re: I am so annoyed!!! You have to keep so on top of things!

Posted by peabody

Posted by SweetestOfPeas

do you have credit problems? I am just asking b/c that is a really low limit.



Actually, no I have awesome credit.

The limit on that card was over $15,000 and I wanted it lowered to $600 because all I use the card for is gas.

I have another card tucked away with a high limit just in case.



Just so you know your score is derived form a variety of factors-debt utilization is on so if you are charging that card up to its limit each month it may still be lowering your score so it might eb worth it to get teh limit increase and not use the extra. All utilization should be in the 30-40% range

Posted 10/18/06 12:16 PM
 
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SweetTooth
I'm a tired mommy!

Member since 12/05

20105 total posts

Name:
Lauren

Re: I am so annoyed!!! You have to keep so on top of things!

I would call them - forget the email, get an acual person on the phone you can have a real-time conversation with. Tell them you are a loyal customer, have never been late, all that and tell them you want the money refunded. If they refuse tell them you want to close your account. They won't want to lose your business.

Posted 10/18/06 12:21 PM
 

Waste06
Waste not, want not

Member since 6/06

7219 total posts

Name:
Lois Mom Mommy Mama Ma

Re: I am so annoyed!!! You have to keep so on top of things!

I agree..Call them instead of emailing.

This happened to me in the past, and I called and asked them to remove the charge from my account. They did it as a one time "favor" and because I was a good customer.

Posted 10/18/06 12:26 PM
 

JenniferEver
The Disney Lady

Member since 5/05

18163 total posts

Name:
Jennifer

Re: I am so annoyed!!! You have to keep so on top of things!

Call them, and keep calling and talk toa supervisor, and don't stop until you get the charge removed. They usually WILL remove it.

I've had alte fees removed when i called up and I was like "Look, I just forgot, I've been busy and blah blah" and if you have a good reciord they will take it off.

Posted 10/18/06 12:28 PM
 

ml110
LIF Adult

Member since 1/06

5435 total posts

Name:

Re: I am so annoyed!!! You have to keep so on top of things!

UGH!! i feel for you!! this exact thing happened to me last month... it was with my debit card, and instead of it just being declined when i went to buy stuff, it just kept going through and i got 3 overdraft charges for like $30 each!!
sooo annoying! i called the bank and complained,explaining that i also have a savings account with them and had i known my checking was low, i would have just transferred money... but all they said was " well, why aren't you enrolled in our overdraft protection program?" so, i got set up for that,and she was only "able" to waive one of the overdraft fees for me..
but, i totally feel your frustration- i think its just another way for the bank to make a few extra dollars Chat Icon

Posted 10/18/06 12:37 PM
 

MrsPornStar
Partners in crime

Member since 10/05

14656 total posts

Name:
Mama

Re: I am so annoyed!!! You have to keep so on top of things!

I agree you should call them and speak to someone directly. You are a good customer and the customer service rep should be able to remove the charge for you

Posted 10/18/06 12:37 PM
 

AimeeE2006
Time flies!

Member since 1/06

5698 total posts

Name:
Aimee

Re: I am so annoyed!!! You have to keep so on top of things!

DH has a low credit limit too and I realized this past month that he went over...by about the same amount as you. This happened once before and they gave us back half the money. It's so annoying that they don't just deny the card once it reaches it's limit. Why even have a limit if there really isn't one?

Posted 10/18/06 12:53 PM
 

steph4777
**************

Member since 5/05

11726 total posts

Name:
Stephanie

Re: I am so annoyed!!! You have to keep so on top of things!

I would just call. If you are not satisfied with the first rep ask to speak with a supervisor. Make sure you keep track of their names and rep # if they make promises so that you can follow up.

Posted 10/18/06 1:00 PM
 

sticklee
LIF Adult

Member since 8/06

2984 total posts

Name:
Stick

Re: I am so annoyed!!! You have to keep so on top of things!

i would switch cards

my capital one allows me to go over the limit, but as long as you make a payment that month that puts you under, they don't charge the $39 fee

Posted 10/18/06 1:47 PM
 

peabody
Love green icing!!!

Member since 5/05

4691 total posts

Name:

Re: Update! My $39 was refunded! - I am so annoyed!!! You have to keep so on top of things!

Thank you for all your suggestions and feedback. Finally my $39 was refunded! I had to call an talk to a person. I like email, because it documents everything.

But at least I got my $$ back!

Posted 10/18/06 2:15 PM
 

SweetestOfPeas
J'taime Paris!

Member since 3/06

32345 total posts

Name:

Re: Update! My $39 was refunded! - I am so annoyed!!! You have to keep so on top of things!

Posted by peabody

Thank you for all your suggestions and feedback. Finally my $39 was refunded! I had to call an talk to a person. I like email, because it documents everything.

But at least I got my $$ back!

Chat Icon GOOD FOR YOU Chat Icon

Posted 10/18/06 2:16 PM
 

Waste06
Waste not, want not

Member since 6/06

7219 total posts

Name:
Lois Mom Mommy Mama Ma

Re: Update! My $39 was refunded! - I am so annoyed!!! You have to keep so on top of things!

Happy to hear you got your money back!!!

Chat Icon Chat Icon

Posted 10/18/06 2:59 PM
 

MrsPornStar
Partners in crime

Member since 10/05

14656 total posts

Name:
Mama

Re: Update! My $39 was refunded! - I am so annoyed!!! You have to keep so on top of things!

So glad to hear that your money was refunded! Chat Icon

Posted 10/18/06 3:02 PM
 

SweetTooth
I'm a tired mommy!

Member since 12/05

20105 total posts

Name:
Lauren

Re: Update! My $39 was refunded! - I am so annoyed!!! You have to keep so on top of things!

Good to hear!! Chat Icon Chat Icon

Posted 10/18/06 3:49 PM
 

CkGm
They get so big, so fast :(

Member since 5/05

13848 total posts

Name:
Christine

Re: Update! My $39 was refunded! - I am so annoyed!!! You have to keep so on top of things!

That is the stupides thing I have ever heard. Usually a credit card company will credit you if you are in good standing, which you are. This is dumb rule. I would cancel the card immediately.

Posted 10/18/06 4:00 PM
 
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