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Bridex100
Two Under Two Mommy
Member since 3/08 10420 total posts
Name:
Momx100
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Update: Photographer not releasing our pictures (long)
Update: The photographer is giving us our pictures on a CD! 
We took pictures last week with a photographer. She told us that we would get an online gallery of our pics and we would be able to order prints from her. To my surprise, all the pictures have a giant "PROOF" written on them. We also cannot save the pictures from the online gallery.
I am so upset.
Is this normal for a photographer not to release the pictures to you and only sell you prints?
She charged us a small fee but never disclosed to us that we would not get the pictures. I thought it was just assumed.
What would you do?
1. Just buy the prints of pictures you like
2. Offer her more $$$ to get the digital pictures
3. Print screen and have the pics with the word proof
4. Other?
Do I even have a right to be upset?
Message edited 6/11/2010 2:07:35 PM.
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Posted 6/10/10 11:49 AM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
leighdvm
My golden boys!
Member since 3/06 4419 total posts
Name:
Michele
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Re: Photographer not releasing our pictures (long)
I think they all belong to the photographer. I bought a DVD of all pics from our photographer, but that's a deal we made with her. If I didn't, the pics are owned by her and she isn't under any obligation to enable me to save them without her making any money from it.
Message edited 6/10/2010 11:52:35 AM.
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| Posted 6/10/10 11:51 AM |
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jambalady
Is it summer yet?
Member since 8/06 7392 total posts
Name:
Holly
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Re: Photographer not releasing our pictures (long)
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
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| Posted 6/10/10 11:54 AM |
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Bridex100
Two Under Two Mommy
Member since 3/08 10420 total posts
Name:
Momx100
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Re: Photographer not releasing our pictures (long)
Posted by leighdvm
I think they all belong to the photographer. I bought a DVD of all pics from our photographer, but that's a deal we made with her. If I didn't, the pics are owned by her and she isn't under any obligation to enable me to save them without her making any money from it.
So I guess I am out of luck. 
I've only done engagement and wedding pics and we got all our pictures. I never realized we had to clarify that we wanted the pictures after the shoot. Lesson learned.
I will probably offer to pay her for our favorite pictures. Hopefully she will sell them to us at a reasonable price.
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| Posted 6/10/10 11:55 AM |
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Bridex100
Two Under Two Mommy
Member since 3/08 10420 total posts
Name:
Momx100
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Re: Photographer not releasing our pictures (long)
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Any idea what a reasonable price for the whole CD is?
$100? $200? $300?
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| Posted 6/10/10 11:56 AM |
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brownie
Baby #1 is here!
Member since 11/08 13903 total posts
Name:
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Re: Photographer not releasing our pictures (long)
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Ditto
You paid the photographer for the services...her/his time of taking the pictures
We did this and bought the CD, then you have rights of the pictures
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| Posted 6/10/10 11:57 AM |
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mommy2bella
Where does time go?
Member since 12/05 9747 total posts
Name:
Kelly
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Re: Photographer not releasing our pictures (long)
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
yes...this is standard. I just paid as part of an overall package to get the high-res DVD of all my images (100 pictures) as well as a release to reprint. It would have been 225 if I just wanted the CD.
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| Posted 6/10/10 11:58 AM |
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brownie
Baby #1 is here!
Member since 11/08 13903 total posts
Name:
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Re: Photographer not releasing our pictures (long)
Posted by Bridex100
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Any idea what a reasonable price for the whole CD is?
$100? $200? $300?
I think we paid close to $1000 for her time AND the cd which included 20 pics (she took a lot more though)
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| Posted 6/10/10 11:58 AM |
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Momma2Be
Mommy of an angel
Member since 10/09 5911 total posts
Name:
Dina
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Re: Photographer not releasing our pictures (long)
I believe I paid somewhere around $100 for the DVD. That was separate from the cost of the shoot itself.
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| Posted 6/10/10 11:59 AM |
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maybeamommy
Blessed beyond belief
Member since 10/07 17048 total posts
Name:
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Re: Photographer not releasing our pictures (long)
unfortunately for you, that's very common.
we always make sure to purchase a package where we either get the rights to the pictures or a DVD of them.
it can cost anywhere from maybe $300 - over $1000 depending on your photographer...
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| Posted 6/10/10 11:59 AM |
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KateDevine
*
Member since 6/06 24950 total posts
Name:
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Re: Photographer not releasing our pictures (long)
Posted by Bridex100
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Any idea what a reasonable price for the whole CD is?
$100? $200? $300?
I'm sure the photographer has a set price for it.
But to answer your OP, yes, that is standard. The photographer usually discloses this to you, but they are her property
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| Posted 6/10/10 11:59 AM |
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brownie
Baby #1 is here!
Member since 11/08 13903 total posts
Name:
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Re: Photographer not releasing our pictures (long)
Are you sure it wasn't disclosed to you, in fine print, or in details somewhere...because this is pretty standard
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| Posted 6/10/10 12:00 PM |
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jambalady
Is it summer yet?
Member since 8/06 7392 total posts
Name:
Holly
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Re: Photographer not releasing our pictures (long)
Posted by maybeamommy
unfortunately for you, that's very common.
we always make sure to purchase a package where we either get the rights to the pictures or a DVD of them.
it can cost anywhere from maybe $300 - over $1000 depending on your photographer...
Yep, that's what I've seen too. Anywhere from a couple of hundred to $1000.
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| Posted 6/10/10 12:01 PM |
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headoverheels
s'il vous plaît
Member since 6/07 42079 total posts
Name:
LB
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Re: Photographer not releasing our pictures (long)
Posted by KateDevine
But to answer your OP, yes, that is standard. The photographer usually discloses this to you, but they are her property
Which is why I love that not all photographers do this 
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| Posted 6/10/10 12:08 PM |
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maymama
my little loves
Member since 8/08 18453 total posts
Name:
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Re: Photographer not releasing our pictures (long)
Posted by Bridex100
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Any idea what a reasonable price for the whole CD is?
$100? $200? $300?
we purchased a CD with all of the images for $200 
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| Posted 6/10/10 12:14 PM |
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ABCiverson
<3 my family
Member since 1/06 7465 total posts
Name:
Amanda
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Re: Photographer not releasing our pictures (long)
completely normal and rightfully so. I am a photographer and I would NEVER sell my rights to any photo I take. I do sell printing rights but no real photographers that knows the law would ever sell you the rights to a photo. Copying them from the website is wrong and illegal. If they gave you the photos for just the session price then you would take them and never order through the photographer and would probably print them up through crappy places like Walmart. So the photographer wouldn't make any money for all the time spent post processing your photos. I would order the prints from the photographer to get pro quality or ask if you can purchase the printing rights to them.
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| Posted 6/10/10 12:16 PM |
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brownie
Baby #1 is here!
Member since 11/08 13903 total posts
Name:
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Re: Photographer not releasing our pictures (long)
Posted by ABCiverson
completely normal and rightfully so. I am a photographer and I would NEVER sell my rights to any photo I take. I do sell printing rights but no real photographers that knows the law would ever sell you the rights to a photo. Copying them from the website is wrong and illegal. If they gave you the photos for just the session price then you would take them and never order through the photographer and would probably print them up through crappy places like Walmart. So the photographer wouldn't make any money for all the time spent post processing your photos. I would order the prints from the photographer to get pro quality or ask if you can purchase the printing rights to them.
I think this is what I meant to say...we purchased the printing rights to them
Then went to mpix (as suggested by our photographer for the quality) and printed some there
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| Posted 6/10/10 12:19 PM |
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Bridex100
Two Under Two Mommy
Member since 3/08 10420 total posts
Name:
Momx100
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Re: Photographer not releasing our pictures (long)
Posted by ABCiverson
completely normal and rightfully so. I am a photographer and I would NEVER sell my rights to any photo I take. I do sell printing rights but no real photographers that knows the law would ever sell you the rights to a photo. Copying them from the website is wrong and illegal. If they gave you the photos for just the session price then you would take them and never order through the photographer and would probably print them up through crappy places like Walmart. So the photographer wouldn't make any money for all the time spent post processing your photos. I would order the prints from the photographer to get pro quality or ask if you can purchase the printing rights to them.
Thank you for the clarification.
I am going to contact her in attempts to buy the CD.
After more careful inspection, I see that the online gallery offers image download for $35 each. If the CD is really expensive, I will just pay and download my favorites.
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| Posted 6/10/10 12:23 PM |
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JennZ
MY LIFE!!
Member since 8/05 25463 total posts
Name:
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Re: Photographer not releasing our pictures (long)
Posted by brownie
Posted by Bridex100
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Any idea what a reasonable price for the whole CD is?
$100? $200? $300?
I think we paid close to $1000 for her time AND the cd which included 20 pics (she took a lot more though)
HOLY CRAP! That's out of control. $1000 for 20 pics. I am def in the wrong business.
And when we used a LIF vendor, I got a gallery PW and was able to save ALL pics she took of DS. I can't remember if I got a Cd, but I got ALL proofs.
Message edited 6/10/2010 12:25:45 PM.
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| Posted 6/10/10 12:23 PM |
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Bridex100
Two Under Two Mommy
Member since 3/08 10420 total posts
Name:
Momx100
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Re: Photographer not releasing our pictures (long)
Posted by JennZ
Posted by brownie
Posted by Bridex100
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Any idea what a reasonable price for the whole CD is?
$100? $200? $300?
I think we paid close to $1000 for her time AND the cd which included 20 pics (she took a lot more though)
HOLY CRAP! That's out of control. $1000 for 20 pics. I am def in the wrong business.
And when we used a LIF vendor, I got a gallery PW and was able to save ALL pics she took of DS. I can't remember if I got a Cd, but I got ALL proofs.
This is what I was expecting.
I can't do anything about it now. I just wish it was more clear before the shoot.
There are 60 pictures on our gallery so if we bought every picture for $35, it would be $2100.
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| Posted 6/10/10 12:33 PM |
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pinkandblue
Our family is complete, maybe
Member since 9/05 32436 total posts
Name:
Stephanie
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Re: Photographer not releasing our pictures (long)
Posted by Bridex100
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Any idea what a reasonable price for the whole CD is?
$100? $200? $300?
here in charlotte, I got the whole thing (CD with full printing rights) for $150
another photog wanted 500 EXTRA to give me the CD...ridiculous
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| Posted 6/10/10 12:35 PM |
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ABCiverson
<3 my family
Member since 1/06 7465 total posts
Name:
Amanda
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Re: Photographer not releasing our pictures (long)
Posted by Bridex100
Posted by JennZ
Posted by brownie
Posted by Bridex100
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Any idea what a reasonable price for the whole CD is?
$100? $200? $300?
I think we paid close to $1000 for her time AND the cd which included 20 pics (she took a lot more though)
HOLY CRAP! That's out of control. $1000 for 20 pics. I am def in the wrong business.
And when we used a LIF vendor, I got a gallery PW and was able to save ALL pics she took of DS. I can't remember if I got a Cd, but I got ALL proofs.
This is what I was expecting.
I can't do anything about it now. I just wish it was more clear before the shoot.
There are 60 pictures on our gallery so if we bought every picture for $35, it would be $2100.
did you sign a contract?
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| Posted 6/10/10 12:35 PM |
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Bridex100
Two Under Two Mommy
Member since 3/08 10420 total posts
Name:
Momx100
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Re: Photographer not releasing our pictures (long)
Posted by ABCiverson
Posted by Bridex100
Posted by JennZ
Posted by brownie
Posted by Bridex100
Posted by jambalady
This is standard.
Your photographer owns the rights to the images she took, not you.
You can order prints from the photographer or you can buy the right to specific images and print on your own or buy the whole CD of images.
Any idea what a reasonable price for the whole CD is?
$100? $200? $300?
I think we paid close to $1000 for her time AND the cd which included 20 pics (she took a lot more though)
HOLY CRAP! That's out of control. $1000 for 20 pics. I am def in the wrong business.
And when we used a LIF vendor, I got a gallery PW and was able to save ALL pics she took of DS. I can't remember if I got a Cd, but I got ALL proofs.
This is what I was expecting.
I can't do anything about it now. I just wish it was more clear before the shoot.
There are 60 pictures on our gallery so if we bought every picture for $35, it would be $2100.
did you sign a contract?
No contract.
It's my own fault. We've done other shoots for engagement and wedding. I never asked the other photographers if we could get the pics afterwards. Granted they charged a lot more.
I have emailed and called the photographer. I hope she is reasonable and sells us the CD.
ETA: If anyone is wondering, this it not an LIF vendor.
Message edited 6/10/2010 12:44:42 PM.
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| Posted 6/10/10 12:39 PM |
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mommy2bella
Where does time go?
Member since 12/05 9747 total posts
Name:
Kelly
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Re: Photographer not releasing our pictures (long)
I paid for the session, which also included a choice of a few proofs....
I got the higher level package that also included the high-res CD as well as rights to reprint. I spent about 700-800 TOTAL, and the higher package includes a coffee table book with a choice of 25 images, a proof book with ALL pics and some blow-ups.
Have you reached out to the photographer yet....if I went INDIVIDUAL, it would cose me 20-25 an image, but there are usually packages...
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| Posted 6/10/10 12:46 PM |
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Bridex100
Two Under Two Mommy
Member since 3/08 10420 total posts
Name:
Momx100
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Re: Photographer not releasing our pictures (long)
Posted by mommy2bella
I paid for the session, which also included a choice of a few proofs....
I got the higher level package that also included the high-res CD as well as rights to reprint. I spent about 700-800 TOTAL, and the higher package includes a coffee table book with a choice of 25 images, a proof book with ALL pics and some blow-ups.
Have you reached out to the photographer yet....if I went INDIVIDUAL, it would cose me 20-25 an image, but there are usually packages...
I have emailed and called her. Good thing I posted on here first because my tone would have been really different if I emailed her before I knew this was standard.
We are reasonable and fair people.
Worst case scenario - we buy our favorite 10 pics or so from the website for ~$350.
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| Posted 6/10/10 12:49 PM |
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