Re: When you get bad service do you send letters to complain...

It depends. I either go 100% to the max- all the way to a BBB complaint, or ignore it entirely. Depends on how "fired up" I get.

Re: When you get bad service do you send letters to complain...

it depends.

if it's exceptionally bad, yes, I will usually send an email complaining. if it's just a minor thing that annoyed me, I probably wouldn't do anything. but I would re-think going there again.

Re: When you get bad service do you send letters to complain...

Seems a lot of people had problems at Tiffany, DH was ****** once when we went to get me a bracelet there and they ignored him too. Was this the one in Manhasset?

Re: When you get bad service do you send letters to complain...

I normally don't but recently sent a letter to Air Jamaica regarding my horrible honeymoon flight back home (they made me sit in vomit) Haven't heard anything yet but I better!!! I'm not ready to let this one go!

Re: When you get bad service do you send letters to complain...

how blue nile got started

Here's an article about how the founder of Blue Nile got the idea for his company after not being helped at Tiffany.

Re: When you get bad service do you send letters to complain...

I have a letter (with 28 pages of attachments) out to American Airlines Vacations trying to get all the I layed out back after they told me my hotel was overbooked and I had to book two nights out of pocket.

Re: When you get bad service do you send letters to complain...

I wrote a really long letter to Lenox to tell them how sloppy our china was made. I told them how we had to exchange 75% of the peices at the Fortunoffs warehouse and spent many hours inspecting each peice. It was the opal innocense type - and the blobs were big and small and smeared - and the silver lining was thick then thin then thick. supposedly they were being mass produced and not checked carefully enough.

they sent me a label to send the dishes back to them. that was it.

Message edited 1/8/2007 6:18:00 PM.