WWYD - possible insurance scam/fraud? LONG! UPDATE

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I love Gary too..on a plate!

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WWYD - possible insurance scam/fraud? LONG! UPDATE

UPDATE:

DH called the insurance company. The franchise. The person who own the franchise is actually the one that launched the investigation.

The person told DH that they will keep the discount although we did not do the class. I told DH that we will do the class online just to CYA. I don't want to be part of any scams or issues.

The person also told us that we should not talk to person A and B. Not to sign any document. And if we pick up the phone to tell them not to call us anymore. They had actually no idea about B being involved. Now, the fact that person B called us made the whole thing shift on him too while B could have be "safe" all along. A had no business calling us. A is now with another insurance company. Def. in HUGE trouble. Scam with classes and calling a competitor client.

So in another word, we were advised not to talk to them anymore. Which is fine with me. I don't want us to be involved in this investigation. All we wanted to know is where the money was when we called.

DH did not give them a copy yet of the letter we were asked to sign.

We do have a young child. We don't want people going postal on us because they are about to lose their licence. You never know what people are capable when pushed against the wall.

We were not even involved in the complaint in the first place.

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Background.

An insurance agent (called A) was working with DH on our policy. Person mentioned the discount for the defensive driving class. But told DH, you don't need to go to the class. Just send the money, I will apply the discount to your policy.

Last week, DH called about discount. Found out person was no longer with agency (don't know the reason). Talked to another person and asked about discount. Person said, nothing was done. Money was not applied to our account. DH looked at check. It was cashed. Person said they would check it out and do an investigation. That they will also apply discount without having us do the class because of this inconvenience and where the money missing.

Two days ago, another person (called B) called me from the insurance but another agency located in another town. Told me discount was applied and we should see it shortly. Asked if DH could call IF he had questions.

Last night, B called and ask to talk to DH. DH is not available. B insists for alternate number. It irritates me. DH is not at his disposal. Goes into a weird twist. Start with saying that A was let go on the spot. That agent "owning" that agency has not clue on insurance, blah blah blah. That DH put in a complaint. That it would go against against A. That A wants to talk to him to explain what hapened. That DH needs to remove his complaint because the discount was applied anyway. So suddently, it becomes apparent that B is no longer looking just like a messenger but really just asking that the complaint against A be removed.

To which I call B on it. That the whole call is about this complaint. And how is B involved in this. B plays as being messenger again for A. A contacted B for a favor and wants to talk to DH.

Meanwhile, A is trying to call to. I see the caller ID.

Got really pi$$ed off on the phone with B. That maybe it did not occur to B that it was the actual insurance investigating and not my DH had nothing to do with it. That maybe B should mind his own business. When asked about his involvement with A, B says he can't say. B is really trying to bullying me. I yell at B for several minutes and tell B that I know this is just about the complaint. Not just asking about DH calling A.

So DH comes home. Calls A. A asks DH to sign a paper that he attended the class.

DH asks A why is B calling. A says that B is the person who was supposed to do the class.

I relay convo with B. How B was raising his voice at me. Trying to bully me. And it becomes very apparent that B lied to me, was bullying me and is completely involved in this. B was supposed to do that class but A told us we did not need to attend to get the discount.

Turns out DH never filed a complaint. Insurance is investigating. It has nothing to do with us. It was WAY above us and money was missing with other clients.

DH got a fax today from A aksing to sign that we know we took the class. We would be signing that we did attend the class and we did everything we were supposed to do.

HUGE RED FLAGS.

Told DH we are NOT signing anything. A is now with another agency. B lied to me about his relationship with A and the reason for his call.

We are just clients. We don't want to be involved in covering anyone's a$$ in a potential scam that was going on. Insurance has an open investigation.

WWYD???

- Show letter to insurance company?
- DH tried to call B. I told DH to tell B to leave us alone. B is completely unprofessional and we will ot be involved in any cover up. We think B was involved in the whole thing too. That A's license might be in jeopardy. That B was also involved and potentially could be exposed. too.

I don't want anyone showing at my door with a gun.

We just wanted to have a $##@ insurance policy. Chat Icon

Message edited 3/3/2010 4:51:45 PM.

Posted 3/3/10 1:34 PM