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Anyone notice a $5 increase on their Optimum bill this month

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Teach723
Have faith. Believe. Dream.

Member since 8/10

2356 total posts

Name:

Anyone notice a $5 increase on their Optimum bill this month

It looks like my Internet service went up to 49.95 from 44.95. Did this happen to anyone else? I don't remember them sending me a notice about it. Chat Icon

Message edited 2/4/2013 9:58:26 PM.

Posted 2/4/13 9:42 PM
 
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IrishMom77
Brothers!!

Member since 8/05

3498 total posts

Name:
Roseann

Re: Anyone notice a $5 increase on their Optimim bill this month

Yeah they sent a notice about a month ago..

Posted 2/4/13 9:56 PM
 

ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Anyone notice a $5 increase on their Optimim bill this month

I get online statements and when I logged on to my optimum account to look at my bill last month, there was a notice before I was able to access the bill.

Posted 2/4/13 9:57 PM
 

Teach723
Have faith. Believe. Dream.

Member since 8/10

2356 total posts

Name:

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by ElizaRags35

I get online statements and when I logged on to my optimum account to look at my bill last month, there was a notice before I was able to access the bill.



I have online bills too, but that notice never came through. Ugh! Like they don't already charge enough!

Posted 2/4/13 9:59 PM
 

ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by Teach723

Posted by ElizaRags35

I get online statements and when I logged on to my optimum account to look at my bill last month, there was a notice before I was able to access the bill.



I have online bills too, but that notice never came through. Ugh! Like they don't already charge enough!



Really? That's so strange. Up until I got this months bill, whenever I logged in and went to click on last month's bill, a page appeared saying something about read this information before you continue and I had to click a link to get the notice. Once I opened the link, I was able to access my bill. I guess if you don't open the bill and just pay it, you wouldn't get that notice.

Posted 2/4/13 10:09 PM
 

afternoondelight828
LIF Adult

Member since 1/13

3363 total posts

Name:
Afternoon

Re: Anyone notice a $5 increase on their Optimum bill this month

I got it mailed to me awhile ago.

Posted 2/4/13 10:27 PM
 

Teach723
Have faith. Believe. Dream.

Member since 8/10

2356 total posts

Name:

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by ElizaRags35

Posted by Teach723

Posted by ElizaRags35

I get online statements and when I logged on to my optimum account to look at my bill last month, there was a notice before I was able to access the bill.



I have online bills too, but that notice never came through. Ugh! Like they don't already charge enough!



Really? That's so strange. Up until I got this months bill, whenever I logged in and went to click on last month's bill, a page appeared saying something about read this information before you continue and I had to click a link to get the notice. Once I opened the link, I was able to access my bill. I guess if you don't open the bill and just pay it, you wouldn't get that notice.



Yeah, maybe it's because I have it set up on auto pay. I just went in and viewed all the bills and nothing popped up.

Posted 2/4/13 10:36 PM
 

ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by Teach723

Posted by ElizaRags35

Posted by Teach723

Posted by ElizaRags35

I get online statements and when I logged on to my optimum account to look at my bill last month, there was a notice before I was able to access the bill.



I have online bills too, but that notice never came through. Ugh! Like they don't already charge enough!



Really? That's so strange. Up until I got this months bill, whenever I logged in and went to click on last month's bill, a page appeared saying something about read this information before you continue and I had to click a link to get the notice. Once I opened the link, I was able to access my bill. I guess if you don't open the bill and just pay it, you wouldn't get that notice.



Yeah, maybe it's because I have it set up on auto pay. I just went in and viewed all the bills and nothing popped up.



Yeah I checked and it's not there anymore.

Posted 2/4/13 10:38 PM
 

Teach723
Have faith. Believe. Dream.

Member since 8/10

2356 total posts

Name:

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by ElizaRags35

Posted by Teach723

Posted by ElizaRags35

Posted by Teach723

Posted by ElizaRags35

I get online statements and when I logged on to my optimum account to look at my bill last month, there was a notice before I was able to access the bill.



I have online bills too, but that notice never came through. Ugh! Like they don't already charge enough!



Really? That's so strange. Up until I got this months bill, whenever I logged in and went to click on last month's bill, a page appeared saying something about read this information before you continue and I had to click a link to get the notice. Once I opened the link, I was able to access my bill. I guess if you don't open the bill and just pay it, you wouldn't get that notice.



Yeah, maybe it's because I have it set up on auto pay. I just went in and viewed all the bills and nothing popped up.



Yeah I checked and it's not there anymore.



Ok, thanks! Just wanted to make sure. $50 a month for Internet. That's really insane!

Posted 2/4/13 10:56 PM
 

ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by Teach723

Posted by ElizaRags35

Posted by Teach723

Posted by ElizaRags35

Posted by Teach723

Posted by ElizaRags35

I get online statements and when I logged on to my optimum account to look at my bill last month, there was a notice before I was able to access the bill.



I have online bills too, but that notice never came through. Ugh! Like they don't already charge enough!



Really? That's so strange. Up until I got this months bill, whenever I logged in and went to click on last month's bill, a page appeared saying something about read this information before you continue and I had to click a link to get the notice. Once I opened the link, I was able to access my bill. I guess if you don't open the bill and just pay it, you wouldn't get that notice.



Yeah, maybe it's because I have it set up on auto pay. I just went in and viewed all the bills and nothing popped up.



Yeah I checked and it's not there anymore.



Ok, thanks! Just wanted to make sure. $50 a month for Internet. That's really insane!



Yup and it's really shit-ty internet too. I hate paying $30 for it (triple play). I can't imagine paying $50.

Posted 2/4/13 11:20 PM
 

Mrs213
????????

Member since 2/09

18986 total posts

Name:

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by ElizaRags35

I get online statements and when I logged on to my optimum account to look at my bill last month, there was a notice before I was able to access the bill.



Same here, I remember reading it and being pisses lol

Posted 2/5/13 12:28 AM
 

MorningCuppaCoffee
Tired!

Member since 12/07

16353 total posts

Name:
Allison

Re: Anyone notice a $5 increase on their Optimum bill this month

Several months back we went up $15 from a year ago for the triple play.

It's sad that for basic cable (I have no premium channels), internet and a phone we barely use, I am paying over $155 a month.

At the same time though, we rarely go out or anything so this is our "entertainment".

Posted 2/5/13 4:45 AM
 

butterfly20
Party of 5 - 2015

Member since 4/06

7390 total posts

Name:

Anyone notice a $5 increase on their Optimum bill this month

we also pay $10 for the boost, still slow sometimes..

maybe they are increasing to make up for the storm credit.

Posted 2/5/13 7:07 AM
 

Bearcat
Love my little girls!!! <3

Member since 6/10

10818 total posts

Name:
E

Re: Anyone notice a $5 increase on their Optimum bill this month

Yeah when I went to pay my bill last month I had to "click to view important information about your service" first. I actually read it this time, lol, and we called and changed our package as a result. It had been $$$$ anyway for the triple play and we had WAY too many channels that we didn't watch. The $5 increase actually pushed me over the edge and we called.

Posted 2/5/13 7:23 AM
 

afternoondelight828
LIF Adult

Member since 1/13

3363 total posts

Name:
Afternoon

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by MorningCuppaCoffee

Several months back we went up $15 from a year ago for the triple play.

It's sad that for basic cable (I have no premium channels), internet and a phone we barely use, I am paying over $155 a month.

At the same time though, we rarely go out or anything so this is our "entertainment".




Really? Wow. Mine is about $100 and no premium channels.

Posted 2/5/13 10:49 AM
 

ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by afternoondelight828

Posted by MorningCuppaCoffee

Several months back we went up $15 from a year ago for the triple play.

It's sad that for basic cable (I have no premium channels), internet and a phone we barely use, I am paying over $155 a month.

At the same time though, we rarely go out or anything so this is our "entertainment".




Really? Wow. Mine is about $100 and no premium channels.



Mine is $130 w/ Showtime + On Demand, Starz + On Demand, Encore + On Demand. Our triple play ended in November but DH called and they gave it to us for a little bit more for another year.

Posted 2/5/13 10:57 AM
 

MorningCuppaCoffee
Tired!

Member since 12/07

16353 total posts

Name:
Allison

Re: Anyone notice a $5 increase on their Optimum bill this month

They only seem to keep it at the lower price for a year or two.

I need to call up and try to bargain with them again.

We were told the recent increase was related to our multiple boxes.

Posted 2/5/13 11:00 AM
 

afternoondelight828
LIF Adult

Member since 1/13

3363 total posts

Name:
Afternoon

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by MorningCuppaCoffee

They only seem to keep it at the lower price for a year or two.

I need to call up and try to bargain with them again.

We were told the recent increase was related to our multiple boxes.



Yeah mine was a year and then I had to pay for Starz/Encore. I just cancelled them and cancelled the DVR and I should be back to where I was when I got their rate a year and a half ago.

Posted 2/5/13 3:26 PM
 

ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by afternoondelight828

Posted by MorningCuppaCoffee

They only seem to keep it at the lower price for a year or two.

I need to call up and try to bargain with them again.

We were told the recent increase was related to our multiple boxes.



Yeah mine was a year and then I had to pay for Starz/Encore. I just cancelled them and cancelled the DVR and I should be back to where I was when I got their rate a year and a half ago.



I'd call and see what they can do because when our year was up and they started to charge us for the premium channels, DH called to cancel them and he was told that if we canceled them, our bill wouldn't change at all but they were running a deal that would give us back the channels for free and we would end up paying $50 less than what the bill went up to. So we were paying like $95 for triple play, bill went up after a year to $180, and now we pay $130. Still $35 more than originally but that's better than $85 more.

Posted 2/5/13 3:35 PM
 

CAMCaps
Live Laugh Love Run

Member since 6/07

4922 total posts

Name:

Anyone notice a $5 increase on their Optimum bill this month

We have Time Warner, but the $5 increase on our bill caused my DH to cancel cable altogether. I am not a big TV person so it is not a huge deal. The cable companies are so greedy!

Posted 2/5/13 4:15 PM
 

afternoondelight828
LIF Adult

Member since 1/13

3363 total posts

Name:
Afternoon

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by ElizaRags35

Posted by afternoondelight828

Posted by MorningCuppaCoffee

They only seem to keep it at the lower price for a year or two.

I need to call up and try to bargain with them again.

We were told the recent increase was related to our multiple boxes.



Yeah mine was a year and then I had to pay for Starz/Encore. I just cancelled them and cancelled the DVR and I should be back to where I was when I got their rate a year and a half ago.



I'd call and see what they can do because when our year was up and they started to charge us for the premium channels, DH called to cancel them and he was told that if we canceled them, our bill wouldn't change at all but they were running a deal that would give us back the channels for free and we would end up paying $50 less than what the bill went up to. So we were paying like $95 for triple play, bill went up after a year to $180, and now we pay $130. Still $35 more than originally but that's better than $85 more.



I did call and they said that the promotion was over and basically weren't going to do anything to make me keep them. I didn't push the issue as I really didn't care. If I did want them and the DVR, I would have fought for them lol.

Posted 2/5/13 4:57 PM
 

chanmar
LIF Adolescent

Member since 7/07

499 total posts

Name:

Re: Anyone notice a $5 increase on their Optimum bill this month

If you can, just switch to Verizon...It really is worth the switch. I go back and fourth, whoever will give me the best rate,But I do have to say, Fios is a little better, Just seems more up to date, and in the 21st century. With Cablevision, I feel like It has not changed in years. But again, it is all about the price for me.

Posted 2/5/13 6:53 PM
 

Teach723
Have faith. Believe. Dream.

Member since 8/10

2356 total posts

Name:

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by chanmar

If you can, just switch to Verizon...It really is worth the switch. I go back and fourth, whoever will give me the best rate,But I do have to say, Fios is a little better, Just seems more up to date, and in the 21st century. With Cablevision, I feel like It has not changed in years. But again, it is all about the price for me.



I wish I could, but its not offered where I am yet. Chat Icon

Posted 2/5/13 7:55 PM
 

afternoondelight828
LIF Adult

Member since 1/13

3363 total posts

Name:
Afternoon

Re: Anyone notice a $5 increase on their Optimum bill this month

Posted by chanmar

If you can, just switch to Verizon...It really is worth the switch. I go back and fourth, whoever will give me the best rate,But I do have to say, Fios is a little better, Just seems more up to date, and in the 21st century. With Cablevision, I feel like It has not changed in years. But again, it is all about the price for me.



Fios has more taxes though. I think I was paying almost $20 more in taxes with them. I also missed Channel 12 so I would not go back.

Posted 2/5/13 8:42 PM
 

peanutbutter2
Carpe diem!

Member since 11/10

5287 total posts

Name:

Re: Anyone notice a $5 increase on their Optimum bill this month

Ours went up $10 Chat Icon Chat Icon Chat Icon

Posted 2/5/13 8:44 PM
 
Pages: [1] 2
 

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