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britax marathon--cheap!!

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Pages: 1 2 [3]

MommyAgain
lovemygermies

Member since 6/08

3195 total posts

Name:

Re: britax marathon--cheap!!

uh oh, im gonna check now...i will be so ****** if they didnt even notify me, like ok, you messed up, at least let me know you messed up..jerx

Posted 11/17/08 6:33 PM
 
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MommyAgain
lovemygermies

Member since 6/08

3195 total posts

Name:

Re: britax marathon--cheap!!

ok, they cancelled me and my parents, and didnt even notify us...how can they do this?

where do i call? is everyone gonna complain?!

Posted 11/17/08 6:37 PM
 

Chai77
Brighter days ahead

Member since 4/07

7364 total posts

Name:

Re: britax marathon--cheap!!

I just got an email from them telling me they have canceled my order. Thanks a lot. And it's my fault that they screwed up? Who do we call to complain?

Posted 11/17/08 6:42 PM
 

randella
Love my little man

Member since 8/05

16290 total posts

Name:
Randi

Re: britax marathon--cheap!!

I just checked my account status based on this thread and now there is NOTHING there, like my order never existed.

I checked it this morning, and it was there though.

I also have not received an email about a cancellation.

ETA--- AS SOON as I posted this, I got an email from Target.

Based on what it says-- it does not appear that the customer has any recourse since they claim it states their Pricing Policy on their web site which gives them the right to cancel an order should an item be mis-priced at Target.com.

Message edited 11/17/2008 7:04:31 PM.

Posted 11/17/08 6:58 PM
 

Candy Girl
Candy girl- you are so sweet!

Member since 11/07

6349 total posts

Name:
erin

Re: britax marathon--cheap!!

I'm just curious...were just the graphite seats discontinued or the moo pattern as well?

Posted 11/17/08 7:00 PM
 

butterfly20
Party of 5 - 2015

Member since 4/06

7390 total posts

Name:

Re: britax marathon--cheap!!

i just got a cancellation email from them... they should have honored it.

Posted 11/17/08 7:08 PM
 

MommyAgain
lovemygermies

Member since 6/08

3195 total posts

Name:

Re: britax marathon--cheap!!

ugh im so aggravated!

Posted 11/17/08 8:02 PM
 

jennandrob
mom of two!

Member since 5/05

4368 total posts

Name:
Jenn

Re: britax marathon--cheap!!

I just got my cancellation e-mail too. Chat Icon

Posted 11/17/08 8:36 PM
 

DRMom
Two in Blue

Member since 5/05

20223 total posts

Name:
Melissa

Re: britax marathon--cheap!!


This is an e-mail I just wrote them

Hello,

I am writing to you about an order I placed last night on Target.com. The order was for 2 Graphite Britax Marathon Carseats for my twin boys due any day now. I received a confirmation for this order with a December ship date. Today I checked my order again and there was nothing under my account except for some maternity clothes I had ordered a month or so ago.

I just checked my e-mail to see an e-mail from you stating that the product had been marked incorrectly and would not be offered at that price. I read your blurb about how pricing is checked when shipping is arranged-I do not understand why it took you nearly 24 hours to notify me that this product was incorrectly marked after I received shipping information.

Having been to your site last night and throughout the day today I see pricing errors are rampant including for the cow print Britax Marathon as well as a snowblower you incorrectly priced at $15. It seems odd that you would price multiple items incorrectly in the same day. I would hope you would honor your published web price just as brick and mortar stores do when their products are tagged incorrectly.

This fiasco, combined with your horrible return policy, makes me never want to shop at Target again. I would like to hear back from you about what you plan to do to rectify this situation and if I am not satisfied, I will be making a complaint of false advertising to the Better Business Bureau as well as the Attorney General. Thsank you for your prompt attention to this matter.

Posted 11/17/08 8:42 PM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: britax marathon--cheap!!

Posted by melijane


This is an e-mail I just wrote them

Hello,

I am writing to you about an order I placed last night on Target.com. The order was for 2 Graphite Britax Marathon Carseats for my twin boys due any day now. I received a confirmation for this order with a December ship date. Today I checked my order again and there was nothing under my account except for some maternity clothes I had ordered a month or so ago.

I just checked my e-mail to see an e-mail from you stating that the product had been marked incorrectly and would not be offered at that price. I read your blurb about how pricing is checked when shipping is arranged-I do not understand why it took you nearly 24 hours to notify me that this product was incorrectly marked after I received shipping information.

Having been to your site last night and throughout the day today I see pricing errors are rampant including for the cow print Britax Marathon as well as a snowblower you incorrectly priced at $15. It seems odd that you would price multiple items incorrectly in the same day. I would hope you would honor your published web price just as brick and mortar stores do when their products are tagged incorrectly.

This fiasco, combined with your horrible return policy, makes me never want to shop at Target again. I would like to hear back from you about what you plan to do to rectify this situation and if I am not satisfied, I will be making a complaint of false advertising to the Better Business Bureau as well as the Attorney General. Thsank you for your prompt attention to this matter.



very eloquent Melissa. Chat Icon

eta - last sentence, thank is spelled wrong Chat Icon

Message edited 11/17/2008 8:50:15 PM.

Posted 11/17/08 8:49 PM
 

Lucky
Growing up fast!

Member since 4/07

12683 total posts

Name:
Dawn

Re: britax marathon--cheap!!

Posted by Snickers

I'm just curious...were just the graphite seats discontinued or the moo pattern as well?



That's the thing---they were just on sale, not discontinued. Everyone assumed that they were being discontinued since the price was so low. They forgot a digit in their sale price.

Posted 11/17/08 8:50 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: britax marathon--cheap!!

Posted by melijane


This is an e-mail I just wrote them

Hello,

I am writing to you about an order I placed last night on Target.com. The order was for 2 Graphite Britax Marathon Carseats for my twin boys due any day now. I received a confirmation for this order with a December ship date. Today I checked my order again and there was nothing under my account except for some maternity clothes I had ordered a month or so ago.

I just checked my e-mail to see an e-mail from you stating that the product had been marked incorrectly and would not be offered at that price. I read your blurb about how pricing is checked when shipping is arranged-I do not understand why it took you nearly 24 hours to notify me that this product was incorrectly marked after I received shipping information.

Having been to your site last night and throughout the day today I see pricing errors are rampant including for the cow print Britax Marathon as well as a snowblower you incorrectly priced at $15. It seems odd that you would price multiple items incorrectly in the same day. I would hope you would honor your published web price just as brick and mortar stores do when their products are tagged incorrectly.

This fiasco, combined with your horrible return policy, makes me never want to shop at Target again. I would like to hear back from you about what you plan to do to rectify this situation and if I am not satisfied, I will be making a complaint of false advertising to the Better Business Bureau as well as the Attorney General. Thsank you for your prompt attention to this matter.



Great email!

I felt very misled by the whole thing.

Posted 11/17/08 8:50 PM
 
Pages: 1 2 [3]
 

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