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Cablevision!!!!!!!! ARRRGGHHHH!!!

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dandr10199
Grace is growing up too fast!

Member since 10/05

11561 total posts

Name:
Dina

Cablevision!!!!!!!! ARRRGGHHHH!!!

So we get the triple play installed last week. Our cable box is defective. We called last night and they had our records and everything. So this AM they say they will be here between 8Am-6pm. GUess What?????

They never showed!!!!!!!!!!!!! I am on hold right now and they cannot find any record of our account Chat Icon Chat Icon I am soo P!SSED!!!!! I am going to switch to direct TV and DSL after this! I mean I have my own business, I would NEVER treat a client like this!!!!!

Now I am on hold for a "supervisor". I am so annoyed. Chat Icon

Posted 1/19/06 6:22 PM
 
Long Island Weddings
Long Island's Largest Bridal Resource

NewYawkah
2012--A year of new beginnings

Member since 5/05

4402 total posts

Name:

Re: Cablevision!!!!!!!! ARRRGGHHHH!!!

I had to reshedule with them twice, and they almost didn't show the third time, I nearly had a hissy fit, so finally they sent a contractor out at about 9pm, I was SOOOOOO incredibly mad!!!!

Posted 1/19/06 6:28 PM
 

checka
She's here!

Member since 5/05

1769 total posts

Name:
Me

Re: Cablevision!!!!!!!! ARRRGGHHHH!!!

I recently posted about my experiences with CablevisionChat Icon
I feel your pain.

Posted 1/19/06 6:30 PM
 

luvsbob4603
To a healthy 2013

Member since 5/05

21840 total posts

Name:
To a brand new year to a healthier me

Re: Cablevision!!!!!!!! ARRRGGHHHH!!!

omg I am so sorry you are going through this with cablevision they can be idiots! what they will show up at 8 or 9 tonight!

Posted 1/19/06 6:34 PM
 

momAGAIN
so outrageous

Member since 7/05

3853 total posts

Name:
TJ

Re: Cablevision!!!!!!!! ARRRGGHHHH!!!

please i have cablevision issues today as well i made a check by phone payment that was neevr reflected on my bill so now tommorow i have to go down there and straighten this out!!!

Posted 1/19/06 6:38 PM
 

Mrs-Boop
My Babies

Member since 5/05

4956 total posts

Name:
Jaime

Re: Cablevision!!!!!!!! ARRRGGHHHH!!!

We had the same problem, they gave us a defective box, came back installed a new one, now that too isn't working properly. We are getting ready to switch back to direct tv soon!!Chat Icon

Posted 1/19/06 6:43 PM
 

dandr10199
Grace is growing up too fast!

Member since 10/05

11561 total posts

Name:
Dina

Re: Cablevision!!!!!!!! ARRRGGHHHH!!!

The "supervisor" called me back and now the tech has to come back tomorrow! He apparently ends his work day at 6. HELLO!!!! I have been stuck at home all day Chat Icon
He is coming tomorrow between 8am -11am. I swear I am switching to Direct TV, DSL, and Verizon tomorrow at 11:01am if this guy's a$$ is not here on time! Chat Icon Sorry for the venting but I cannot stand incompetence! Ok vent over Chat Icon

Posted 1/19/06 6:47 PM
 

thewinterone
You make me happy

Member since 5/05

2474 total posts

Name:
cause you are gray.

Re: Cablevision!!!!!!!! ARRRGGHHHH!!!

We have Cablevsion but we tried to get Direct TV up here with 3 different installers, once there was too much snow on the roof, and the other 2 times they said we would only get reception in the fall/winter because of my neighbor's trees. I don't know if your property is like that but its something to keep in mind. Direct TV gives us a call every couple of months to try and sell us on it but they won't get it through their heads that we can't have it.

Posted 1/19/06 6:55 PM
 

dandr10199
Grace is growing up too fast!

Member since 10/05

11561 total posts

Name:
Dina

Re: Cablevision!!!!!!!! ARRRGGHHHH!!!

Posted by woozshle

We have Cablevsion but we tried to get Direct TV up here with 3 different installers, once there was too much snow on the roof, and the other 2 times they said we would only get reception in the fall/winter because of my neighbor's trees. I don't know if your property is like that but its something to keep in mind. Direct TV gives us a call every couple of months to try and sell us on it but they won't get it through their heads that we can't have it.



Thanks for the info, that's good to know.

Posted 1/19/06 7:20 PM
 
 

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