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MrsBlueSash
Love my sailor
Member since 6/05 5793 total posts
Name:
Christian
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Re: EBAY-negative feedback, is it THAT bad?
Posted by curliegirl
Think about it this way, if you purchased something in Macys and were unhappy you would have made the time to return it. Ebay is a store, and buying website, therefore it deserves the same respect a store would get.
It probably would have taken me an eternity to get there, and I probably would have complained and made a stink, I treat everyone the same.....
And don't even get me started on Macy's.......
I agree with curliegirl. If the item was broken than that might be different, but it wasn't as advertised. If it was Macy's you could return it for free, or if it was an in store purchase you wouldn't buy it to begin with. I think the only bad part is not communicating with the seller prior to posting the feedback on your intent to leave negative feedback.
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Posted 3/6/08 8:57 AM  |
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Long Island Weddings
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saraH
happy birthday sweet kate!
Member since 5/05 16555 total posts
Name:
I know that God exsists, I held her in my arms...
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Re: EBAY-negative feedback, is it THAT bad?
Posted by curliegirl
Ok, but if you bought a blender at Macys and relized it was broken you would have made the time to go to the store and return it, correct? Therefore why doesn't the same apply for ebay?
If Macy's described the item as broken, defective and unsightly, and that is what I got, why SHOULD I return it?
I got what was described........
If it was not what I wanted or expected because it was described incorrectly, why am I not entitled to b!tch about it?
Yes,I already said maybe I should have handled it differently, but for the seller to now take the extra step to be p!ssed at ME because she was called out, should be HER problem, not mine.
I think her point was you waited this long to report negative feedback, w/o trying to go to her first.
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| Posted 3/6/08 8:57 AM |
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Lisa
I'm a PANK!!!
Member since 5/05 22334 total posts
Name:
Professional Aunts No Kids
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Re: EBAY-negative feedback, is it THAT bad?
No one said you couldnt return it or get you money back BUT you never communicated it to the seller.
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| Posted 3/6/08 8:59 AM |
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Goobster
:)
Member since 5/07 27557 total posts
Name:
:)
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Re: EBAY-negative feedback, is it THAT bad?
Posted by MrsBlueSash
I think the only bad part is not communicating with the seller prior to posting the feedback on your intent to leave negative feedback.
In a way I think the seller might have taken her chances with an item that she may not have been honest about or accurate in describing. Maybe she suspected someone would be happy with a less than perfect item and she could go on her merry way.
SO in a way, I say the seller screwed up and if Curliegirl didn't have the head, time, energy to contact seller, get a refund, send it back etc, then the seller took her chances and maybe she learned a lesson.
I am not saying I wouldn't have contacted the seller but it would depend how annoyed I was based on the situation.
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| Posted 3/6/08 9:06 AM |
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nferrandi
too excited for words
Member since 10/05 18538 total posts
Name:
Nicole
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Re: EBAY-negative feedback, is it THAT bad?
It really is THAT bad. My sister used to pretty much make her living off of ebay. Any bad feedback can really deter people from buying from you. I have to agree with the others that it was unfair for you to leave that feedback 3 months later without contacting the seller. I know that if people had a fair gripe with something my sister did, she would either pay to return the package or she would send them something else for free. You should have given her the opportunity to make it right. And it's very possible that in her mind she didn't misrepresent anything at all, but she may have gone out of her way to rectify the situation if given the chance. I don't think people on ebay are trying to dupe buyers- noone is looking to get bad feedback.
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| Posted 3/6/08 9:12 AM |
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curliegirl
He's here!!!!
Member since 3/06 10128 total posts
Name:
Gina
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Re: EBAY-negative feedback, is it THAT bad?
The way I see EBAY is this.....
As a seller there has to be some level of honesty and as a buyer, a level of trust.
Trust that the seller will do the right thing and list an item HONESTLY.
If I am trusting my $$ with someone, I have faith that they are doing the right thing. I cannot see or touch the item....
It is the seller that has the burden to list their items correctly and she didn't.
She listed inaccurately and hoped to get by without a problem. That was her fault, so therefore she should assume any and all feedback that should come her way......
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| Posted 3/6/08 9:14 AM |
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Lisa
I'm a PANK!!!
Member since 5/05 22334 total posts
Name:
Professional Aunts No Kids
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Re: EBAY-negative feedback, is it THAT bad?
Posted by curliegirl
The way I see EBAY is this.....
As a seller there has to be some level of honesty and as a buyer, a level of trust.
Trust that the seller will do the right thing and list an item HONESTLY.
If I am trusting my $$ with someone, I have faith that they are doing the right thing. I cannot see or touch the item....
It is the seller that has the burden to list their items correctly and she didn't.
She listed inaccurately and hoped to get by without a problem. That was her fault, so therefore she should assume any and all feedback that should come her way......
that is fine BUT you never contacted the seller and told her you were unhappy with your items!!!! Do you expect the seller to be a mind reader??
Im sorry but you are very wrong it this situation.....
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| Posted 3/6/08 9:15 AM |
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nferrandi
too excited for words
Member since 10/05 18538 total posts
Name:
Nicole
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Re: EBAY-negative feedback, is it THAT bad?
Posted by Lisa
Posted by curliegirl
The way I see EBAY is this.....
As a seller there has to be some level of honesty and as a buyer, a level of trust.
Trust that the seller will do the right thing and list an item HONESTLY.
If I am trusting my $$ with someone, I have faith that they are doing the right thing. I cannot see or touch the item....
It is the seller that has the burden to list their items correctly and she didn't.
She listed inaccurately and hoped to get by without a problem. That was her fault, so therefore she should assume any and all feedback that should come her way......
that is fine BUT you never contacted the seller and told her you were unhappy with your items!!!! Do you expect the seller to be a mind reader??
Im sorry but you are very wrong it this situation.....
I have to agree. And your statement "It is the seller that has the burden to list their items correctly and she didn't. She listed inaccurately and hoped to get by without a problem." is unfair. Did you ask any questions about the item beforehand? I assume you knew the condition of the items before you purchased (new, used, etc...) She did post pictures. I don't think she was trying to pull one over on you. And like I said before, sellers HATE bad feedback and I'm sure she would have tried to make things right- but you didn't give her a chance.
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| Posted 3/6/08 9:19 AM |
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curliegirl
He's here!!!!
Member since 3/06 10128 total posts
Name:
Gina
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Re: EBAY-negative feedback, is it THAT bad?
I have to agree. And your statement "It is the seller that has the burden to list their items correctly and she didn't. She listed inaccurately and hoped to get by without a problem." is unfair. Did you ask any questions about the item beforehand? I assume you knew the condition of the items before you purchased (new, used, etc...) She did post pictures. I don't think she was trying to pull one over on you. And like I said before, sellers HATE bad feedback and I'm sure she would have tried to make things right- but you didn't give her a chance.
You are right Nicole, and maybe I shouldn't have given the neg feedback so soon.
But if they really HATE neg feedback, and she COULD be so reasonable.......why not STILL try to rectify and mutually withdraw?
I am a somewhat reasonable preson, depending on the day.
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| Posted 3/6/08 9:22 AM |
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headoverheels
s'il vous plaît
Member since 6/07 42079 total posts
Name:
LB
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Re: EBAY-negative feedback, is it THAT bad?
Posted by curliegirl
Posted by headoverheels
Posted by curliegirl
Also, don't be surprised if she leaves you negative feedback 
She already did, and that's fine with me.
In all honesty, I left the feedback on a bad day, and if she would have replied to me in a respectful manner, maybe I would have retracted it.
Her email to me was uncalled for, therefore now I'm NOT going to do anything about it.
I never realized that it would be so bad, but now....forget it.
i don't really think her email was uncalled for (unless she was calling you names or using profanity).
you were unhappy with the situation yet did nothing to recify it. you admit that you didn't have time, and she lost the opportunity to make things better because you failed to contact her. that's just not fair.
i understand you were busy with the birth of your son but you bought the items after he was born - you had time to shop on ebay after he was born but not to take the time to call her to try and fix this?
and you readily admit you left the negative feedback on a "bad day" - that is so entirely unfair and inappropriate, IMO.
Getting back to the original issue though......
Why is it fair that she listed and sold me items that were not as described?
This is what annoyed me in the first place.....
As far as I'm concerned, do the right thing from the beginning and there won't be any negative repercussions.
There GENERALLY is only 1 chance to make a first impressin, so why now, should I have to be the one to rectify the situation?
When you go to a restaurant and the service sux or the food is bad, do you go back? Do you tell your friends not to go there?
To me this is the same situation.......
Sorry but I'm not gonna waste my time trying to tell someone what they did was wrong, they should know it from go.....and I'm gonna call you on it.....
ETA
And now I should be the one inconvenienced to call/contact her and pack up her crap and bring it to the post office and pay to send her junk back to her?
that's a little different than a few clicks of a mouse to purchase....
if i have bad service ANYWHERE i complain until it is rectified. if the business refuses to rectify the situation, THAT is when i will "tell my friends" and give bad feedback.
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| Posted 3/6/08 9:22 AM |
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kerrycec03
Mom of 2 beautiful boys!!
Member since 6/06 13519 total posts
Name:
Kerry
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Re: EBAY-negative feedback, is it THAT bad?
Posted by Lisa
Posted by curliegirl
The way I see EBAY is this.....
As a seller there has to be some level of honesty and as a buyer, a level of trust.
Trust that the seller will do the right thing and list an item HONESTLY.
If I am trusting my $$ with someone, I have faith that they are doing the right thing. I cannot see or touch the item....
It is the seller that has the burden to list their items correctly and she didn't.
She listed inaccurately and hoped to get by without a problem. That was her fault, so therefore she should assume any and all feedback that should come her way......
that is fine BUT you never contacted the seller and told her you were unhappy with your items!!!! Do you expect the seller to be a mind reader??
Im sorry but you are very wrong it this situation.....
So wrong
rectifying isn't what you think it. It could be as simple as her creditted your account (no need to return), her sending you another item. Both really wouldn't inconvience you.
Message edited 3/6/2008 9:24:54 AM.
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| Posted 3/6/08 9:23 AM |
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Lisa
I'm a PANK!!!
Member since 5/05 22334 total posts
Name:
Professional Aunts No Kids
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Re: EBAY-negative feedback, is it THAT bad?
Posted by headoverheels
if i have bad service ANYWHERE i complain until it is rectified. if the business refuses to rectify the situation, THAT is when i will "tell my friends" and give bad feedback.
exactly.....ths is like going to the manager of a restaurant FIRST, when you were unhappy with your meal instead of asking the waitress/waiter to bring it back to the kitchen to have it cooked properly.....
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| Posted 3/6/08 9:25 AM |
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pinkandblue
Our family is complete, maybe
Member since 9/05 32436 total posts
Name:
Stephanie
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Re: EBAY-negative feedback, is it THAT bad?
I am sure the seller thought you were satisfied with the product. I know MOST sellers will do what it takes to make the buyer happy so as to avoid negative feedback. I think you should have given her a chance to make it right first.
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| Posted 3/6/08 9:34 AM |
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jxnoscar
Baby Delicious!
Member since 8/06 4156 total posts
Name:
Nancy
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Re: EBAY-negative feedback, is it THAT bad?
Posted by Lisa
Posted by headoverheels
if i have bad service ANYWHERE i complain until it is rectified. if the business refuses to rectify the situation, THAT is when i will "tell my friends" and give bad feedback.
exactly.....ths is like going to the manager of a restaurant FIRST, when you were unhappy with your meal instead of asking the waitress/waiter to bring it back to the kitchen to have it cooked properly.....
I don't think it is like that AT ALL.
This isn't a store or restaurant that has 34 lambchops or sneakers IN STOCK and by chance she got a bad pair.
This is ONE thing that was sold to her in Sh!tty condition and it's her fault she complained about it
No way. This is why I NEVER use EBAY. So many people get burned.
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| Posted 3/6/08 9:35 AM |
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pinkandblue
Our family is complete, maybe
Member since 9/05 32436 total posts
Name:
Stephanie
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Re: EBAY-negative feedback, is it THAT bad?
Posted by jxnoscar
Posted by Lisa
Posted by headoverheels
if i have bad service ANYWHERE i complain until it is rectified. if the business refuses to rectify the situation, THAT is when i will "tell my friends" and give bad feedback.
exactly.....ths is like going to the manager of a restaurant FIRST, when you were unhappy with your meal instead of asking the waitress/waiter to bring it back to the kitchen to have it cooked properly.....
I don't think it is like that AT ALL.
This isn't a store or restaurant that has 34 lambchops or sneakers IN STOCK and by chance she got a bad pair.
This is ONE thing that was sold to her in Sh!tty condition and it's her fault she complained about it
No way. This is why I NEVER use EBAY. So many people get burned.
it's not her fault for complaining about it, but complain to the seller and let her have a chance to rectify the situation before going to ebay
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| Posted 3/6/08 9:37 AM |
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Lisa
I'm a PANK!!!
Member since 5/05 22334 total posts
Name:
Professional Aunts No Kids
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Re: EBAY-negative feedback, is it THAT bad?
Posted by jxnoscar
Posted by Lisa
Posted by headoverheels
if i have bad service ANYWHERE i complain until it is rectified. if the business refuses to rectify the situation, THAT is when i will "tell my friends" and give bad feedback.
exactly.....ths is like going to the manager of a restaurant FIRST, when you were unhappy with your meal instead of asking the waitress/waiter to bring it back to the kitchen to have it cooked properly.....
I don't think it is like that AT ALL.
This isn't a store or restaurant that has 34 lambchops or sneakers IN STOCK and by chance she got a bad pair.
This is ONE thing that was sold to her in Sh!tty condition and it's her fault she complained about it
No way. This is why I NEVER use EBAY. So many people get burned.
She waited 3 months to complain about it....
if you ate somewhere and were unhappy, would you wait 3 months?? I think you would complain right away....
Im not saying she didnt have a RIGHT to complain but she went about it the wrong way, if she had gone to the seller and told her that she was unhappy, Im sure the seller would have corrected the problem. If the seller didnt rectify the situation,,, THEN she could go to eBay and complain and then posted a negative feedback
I have had a few transactions where I have received items that were not what I thought they should be, I contacted the seller and arranged a refund or an exchange.....and did it right away.
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| Posted 3/6/08 9:40 AM |
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Kara
Now Zagat Rated!
Member since 3/07 13217 total posts
Name:
They call me "Tater Salad"
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Re: EBAY-negative feedback, is it THAT bad?
Honestly, descriptions can be very subjective. I don't see anywhere here where you have described exactly what was wrong with the item's description...
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| Posted 3/6/08 9:40 AM |
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curliegirl
He's here!!!!
Member since 3/06 10128 total posts
Name:
Gina
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Re: EBAY-negative feedback, is it THAT bad?
Posted by stephanief
Posted by jxnoscar
Posted by Lisa
Posted by headoverheels
if i have bad service ANYWHERE i complain until it is rectified. if the business refuses to rectify the situation, THAT is when i will "tell my friends" and give bad feedback.
exactly.....ths is like going to the manager of a restaurant FIRST, when you were unhappy with your meal instead of asking the waitress/waiter to bring it back to the kitchen to have it cooked properly.....
I don't think it is like that AT ALL.
This isn't a store or restaurant that has 34 lambchops or sneakers IN STOCK and by chance she got a bad pair.
This is ONE thing that was sold to her in Sh!tty condition and it's her fault she complained about it
No way. This is why I NEVER use EBAY. So many people get burned.
it's not her fault for complaining about it, but complain to the seller and let her have a chance to rectify the situation before going to ebay
I agree Stephanie, but how inappropriate for the seller to send me this email!!!
And since I have seen a little bit of her side, I emailed her and said if she is interested in rectifying (something SHE could have still done), then refund me, pay to return her crap, and I'll withdraw my feedback......
Message edited 3/6/2008 9:44:25 AM.
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| Posted 3/6/08 9:40 AM |
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curliegirl
He's here!!!!
Member since 3/06 10128 total posts
Name:
Gina
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Re: EBAY-negative feedback, is it THAT bad?
Posted by Kara
Honestly, descriptions can be very subjective. I don't see anywhere here where you have described exactly what was wrong with the item's description...
reread
I never stated EXACTLY, but in the Macy's post, I said it....
Message edited 3/6/2008 9:45:04 AM.
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| Posted 3/6/08 9:41 AM |
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kerrycec03
Mom of 2 beautiful boys!!
Member since 6/06 13519 total posts
Name:
Kerry
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Re: EBAY-negative feedback, is it THAT bad?
Posted by curliegirl
Posted by Kara
Honestly, descriptions can be very subjective. I don't see anywhere here where you have described exactly what was wrong with the item's description...
reread
I never stated EXACTLY, but in the Macy's post, I said it....
Can you post the listings? I'm sorry, I'm dying to see how missrepresented this add was
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| Posted 3/6/08 9:45 AM |
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Kara
Now Zagat Rated!
Member since 3/07 13217 total posts
Name:
They call me "Tater Salad"
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Re: EBAY-negative feedback, is it THAT bad?
Posted by curliegirl
Posted by Kara
Honestly, descriptions can be very subjective. I don't see anywhere here where you have described exactly what was wrong with the item's description...
reread
I did. You've only generally stated that the description was inaccurate and there were flaws you couldn't see in the picture. You did not state in your previous posts that I read state exactly what was inaccurate about the description.
ETA --- you just edited your post to say you didn't state exactly what the problem was -- which is what I was asking. Generally stating it was inaccurate isn't that helpful b/c, as I said, descriptions can be subjective.
I don't have a dog in this fight. I'm not an Ebay seller. I'm just honestly curious what was so bad about the item that it warranted negative feedback, but not so terrible that it didn't warrant immediate feedback.
Message edited 3/6/2008 9:47:29 AM.
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| Posted 3/6/08 9:45 AM |
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curliegirl
He's here!!!!
Member since 3/06 10128 total posts
Name:
Gina
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Re: EBAY-negative feedback, is it THAT bad?
Posted by kerrycec03
Posted by curliegirl
Posted by Kara
Honestly, descriptions can be very subjective. I don't see anywhere here where you have described exactly what was wrong with the item's description...
reread
I never stated EXACTLY, but in the Macy's post, I said it....
Can you post the listings? I'm sorry, I'm dying to see how missrepresented this add was
I would love to.....
Here's the description
Up for auction is a rare and unique set of 2 retro folding snack tabless . I believe the table to be from the 1950's. The tables measures 24' tall and the tray is 23.5" long and 15.5" deep. The tables fold up to less than 1" thick. The tables are in great condition, the black metal does have a few minor scrapes. The tables are sturdy and stable. Only one table is shown in photo's
The photos are taken from approximately 6 feet away, no photo of the "scrapes".....
Also, when there ARE defects, aren't photos usually taken to show?
Message edited 3/6/2008 9:52:21 AM.
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| Posted 3/6/08 9:48 AM |
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MST9106
My life:)
Member since 6/06 9589 total posts
Name:
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Re: EBAY-negative feedback, is it THAT bad?
I think this whole situation got a little blown out of proportion. If you got an item that you're unhappy with, despite the fact of what was advertised, you should have contacted the seller and had her pay for the item to be returned and issue you a 100% refund (even if it was 3 months later). And THEN if she had not cooperated, you should have left her a negative feedback. Getting your blood all boiled up over this really doesn't solve your problem...its causing you more aggrevation...which to me doesn't make sense. I completely agree with you about the seller having an obligation to describe the item correctly since you're trusting her with your money, etc etc...but this wasn't the case here and by you just leaving her a negative feedback doesn't really rectify the problem.
If I were you, i would still attempt to contact her and resolve the issue and get your money back.
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| Posted 3/6/08 9:49 AM |
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SweetTooth
I'm a tired mommy!
Member since 12/05 20105 total posts
Name:
Lauren
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Re: EBAY-negative feedback, is it THAT bad?
Posted by Kara
Posted by curliegirl
Posted by Kara
Honestly, descriptions can be very subjective. I don't see anywhere here where you have described exactly what was wrong with the item's description...
reread
I did. You've only generally stated that the description was inaccurate and there were flaws you couldn't see in the picture. You did not state in your previous posts that I read state exactly what was inaccurate about the description.
ETA --- you just edited your post to say you didn't state exactly what the problem was -- which is what I was asking. Generally stating it was inaccurate isn't that helpful b/c, as I said, descriptions can be subjective.
I don't have a dog in this fight. I'm not an Ebay seller. I'm just honestly curious what was so bad about the item that it warranted negative feedback, but not so terrible that it didn't warrant immediate feedback.
I agree about descriptions being subjective. And photos can't show every little detail. If you were unhappy with the items when they arrived, you should have contacted the seller.
To give negative feedback three months later is an inappropriate reaction. The seller may have felt she accurately described the items and gave picture, therefore her representation of what she was selling was accurate in her mind. You have a right to feel differently, but you never told her this.
ETA: after seeing the description, there is DEFINITELY subjectivity here. To her the scratches might have been minor but to you they were obviously more than that. When you recieved them you should have told her that you thought the scratches wouldn't have been as bad as they are and you are not happy with your purchase. I am sure she would have worked with you to rectify the situation.
Message edited 3/6/2008 9:52:41 AM.
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| Posted 3/6/08 9:50 AM |
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curliegirl
He's here!!!!
Member since 3/06 10128 total posts
Name:
Gina
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Re: EBAY-negative feedback, is it THAT bad?
If I were you, i would still attempt to contact her and resolve the issue and get your money back.
I did 
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| Posted 3/6/08 9:53 AM |
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