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Vent - People's attitudes toward LIPA

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stinger
LIF Adult

Member since 11/11

4971 total posts

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Re: Vent - People's attitudes toward LIPA

Posted by gina409

Posted by stinger

How are people without power posting on FB and on LIF??



phones i assume



Oh, ok! I don't have a smartphone so I forgot lol

Posted 11/1/12 7:50 AM
 
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Mrs213
????????

Member since 2/09

18986 total posts

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Vent - People's attitudes toward LIPA

I think what people need to realized is that many of Lipa substations were flooded and need to be repaired. They've got to get that stuff repaired first or it's pointless. I'm sure there are hospitals and things like that need priority. I have seen these guys all over the place fixing stuff, working through the night so to say they aren't doing anything is outrageous.

Someone said they should have been out there with trucks repairing this before winds got dangerous, how does that even make any sense? You would be putting their lives at risk and the stuff would still get damaged anyway.

Someone said they should have had back up crews. Well they do, I've seen plenty of out of state trucks doing repairs. The problem is that so many other areas across the east coast requested these so they are scarcely available.

I think it's only natural to complain when you don't have power, it's very inconvenient. I just don't see how LIPA can really be blamed or criticized. I don't see how there's any way they could possibly be able to tell anyone what will be restored and the time frame...

Posted 11/1/12 7:56 AM
 

KevinNKristin8-15-08
Welcome to the world Chase

Member since 9/08

6162 total posts

Name:
Kristin

Re: Vent - People's attitudes toward LIPA

Posted by fdnywife

I've been getting emails from lipas storm center at least once a day if.not twice. They are trying to restore hospitals first I believe and are also.working on their substations. Then nursing homes and schools. I believe thats what I read but can't cut and paste on here. They said this is why you haven't seen so many in the neighborhoods bc they cant even begin to restore power until ths substations are fixed. Just remember the people in the parking lot may not have slept since they started. Who knows what they went through before that also.They might have lost their homes or worse and while working these hours these men and women may be leaving their own families in the dark. The island went through something catastrophic. Before the storm hit LIPA said 7-10 days so we could better prepare. At least the islands slowly coming back. It should only get better now. My brother got out of LB last night. I am hearing more planes and trains and a garbage truck I think. Fingers crossed for all of you!

I hope it's only 7-10 days. From what I heard that's not even accurate anymore. I've heard 2-3 weeks, 4 weeks in some places.

Posted 11/1/12 9:13 AM
 

ourhappysurprise2012
LIF Adult

Member since 9/12

901 total posts

Name:
Lori

Vent - People's attitudes toward LIPA

I don't know, we had the opportunity to prepare just like they did. They said 7-10 before the storm hit. If you have kids, why not buy a generator? If I didn't live in a apartment complex I would have been the first one sleeping in front of home depot to get one. I just think that getting upset is a waste of energy and isn't helping anyone. It's just a sucky situation for everyone. Btw I'm still out too, but they did remove a tree yesterday, 2 more to go!

Posted 11/1/12 9:41 AM
 

sleepie76
enjoying every minute

Member since 12/07

3881 total posts

Name:

Re: Vent - People's attitudes toward LIPA

I think they are doing a great job! I was expecting 7-10 days atleast. It was restored last night.

Yes, not having electicity sucks... but their are people that lost EVERYTHING, lost their lives!!! Be thankful.

90% of LIPA customers are without power.
it's going to take time.

Posted 11/1/12 9:42 AM
 

tara73
carseat nerd

Member since 11/09

3669 total posts

Name:
Buttercup

Vent - People's attitudes toward LIPA

They knew this storm was coming and that it could be bad. What risk is there if they're out before the wind is over 25mph? It's NOT dangerous in low winds. It's not dangerous to be proactive. How does being proactive not make sense? And I based that on what had been done here on the other side of LI Sound, a mere 15 miles away coast to coast. Just comparing the differences between the different utility companies.

But the biggest issue is where was/is LIPA's communications? We were told here in CT that UI was bringing down certain substations as a protective measure BEFORE high tide. There have been numerous updates throughout the storm, before and after. CL&P and UI seems to have gotten it together from Irene and the October storm last year, why can't LIPA?

How can LIPA not be blamed for failure to be proactive yet again? How can they NOT be blamed for lack of communication pre and post storm? Why are they coming out and claiming they didn't think it would be bad? Everyone else seemed to know this was going to be bad, where was LIPA's top folks?

Could they have prevented damage? Most likely not, but they could have had more communication with the public. Do they have foreign crews in? Did/do they have crews staged? What about the substations? What outages were planned by them shutting down substations proactively? Are they telling people that certain substations are damaged and need repair? No, every little detail is seemingly being passed word of mouth, through forums, through neighbors, discussions on news sites etc.

Once again, LIPA fails in the communications department and residents DO have the right to be frustrated by that. But they shouldn't be taking it out on line workers, they should be taking it out on the decision makers at the top.

Posted 11/1/12 9:53 AM
 

DancinBarefoot
06ers Rock!!

Member since 1/07

9534 total posts

Name:
The One My Mother Gave Me ;-)

Re: Vent - People's attitudes toward LIPA

Posted by tara73

They knew this storm was coming and that it could be bad. What risk is there if they're out before the wind is over 25mph? It's NOT dangerous in low winds. It's not dangerous to be proactive. How does being proactive not make sense? And I based that on what had been done here on the other side of LI Sound, a mere 15 miles away coast to coast. Just comparing the differences between the different utility companies.

But the biggest issue is where was/is LIPA's communications? We were told here in CT that UI was bringing down certain substations as a protective measure BEFORE high tide. There have been numerous updates throughout the storm, before and after. CL&P and UI seems to have gotten it together from Irene and the October storm last year, why can't LIPA?

How can LIPA not be blamed for failure to be proactive yet again? How can they NOT be blamed for lack of communication pre and post storm? Why are they coming out and claiming they didn't think it would be bad? Everyone else seemed to know this was going to be bad, where was LIPA's top folks?

Could they have prevented damage? Most likely not, but they could have had more communication with the public. Do they have foreign crews in? Did/do they have crews staged? What about the substations? What outages were planned by them shutting down substations proactively? Are they telling people that certain substations are damaged and need repair? No, every little detail is seemingly being passed word of mouth, through forums, through neighbors, discussions on news sites etc.

Once again, LIPA fails in the communications department and residents DO have the right to be frustrated by that. But they shouldn't be taking it out on line workers, they should be taking it out on the decision makers at the top.



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Might I add in the communications department, that telling people to check online is ridiculous - people don't have power and cannot waste what little charge they have on their cellphones to get online and check when they need that battery power to potentially dial 911. Yesterday on B-103 as I drove to work there was no music only talk and updates from the county ex and the various town supervisors - today, plenty of music and one update from the county exec.

Posted 11/1/12 10:16 AM
 

sunnygirl
loving life

Member since 1/07

5413 total posts

Name:
D

Re: Vent - People's attitudes toward LIPA

As a resident of the rockaway I am very upset with lipa. I expexct no power right now. However many people are saying that since we were supposed to all be evacuated, they should have cut the power before the storm hit. No one was supposed to be here so it wouldn't matter. Con ed did this in battery park. If they had cut the power transformers wouldn't have blown and there wouldn't be such devastating fires. For that I blame lipa. Not that I don't have power now


Eta they are predicting we will be without power for at least a month

Message edited 11/1/2012 11:24:36 AM.

Posted 11/1/12 11:21 AM
 

cateyemm
Twins!

Member since 7/10

8027 total posts

Name:

Re: Vent - People's attitudes toward LIPA

Posted by sunnygirl

As a resident of the rockaway I am very upset with lipa. I expexct no power right now. However many people are saying that since we were supposed to all be evacuated, they should have cut the power before the storm hit. No one was supposed to be here so it wouldn't matter. Con ed did this in battery park. If they had cut the power transformers wouldn't have blown and there wouldn't be such devastating fires. For that I blame lipa. Not that I don't have power now


Eta they are predicting we will be without power for at least a month


that's an interesting point. bloomberg cut the power at the nycha buildings so nobody would get stuck in elevators, i wonder why they didnt take his lead.

Posted 11/1/12 12:13 PM
 

DaniJude
You're My Home <3

Member since 11/06

14815 total posts

Name:
Danielle

Re: Vent - People's attitudes toward LIPA

I give those crews a lot of credit - this was an unbelievable storm. The problem is, the system itself, the infrastructure, is totally broken and antiquated... So, it makes their job that much harder to try and fix/work with a broken, outdated system. So, if people are going to be stressed - focus your energy on the whole system, which needs to be overhauled. It should be a ten year, little by little, project that we need to come up with a plan for. Technology is advancing in every other capacity - and the system, some parts from the 1950s!! can't keep up with that. It's a big job, but I think the government on the state level needs to look into how to update it, slowly but surely.

But, hats off to the LIPA people - I think they are doing fantastic - and my in-laws and my parents still don't have power, and I still think they are doing great, under these crazy circumstances.

Posted 11/1/12 12:19 PM
 

cheryl28
LIF Adult

Member since 2/10

4657 total posts

Name:

Re: Vent - People's attitudes toward LIPA

Posted by KevinNKristin8-15-08

Posted by fdnywife

I've been getting emails from lipas storm center at least once a day if.not twice. They are trying to restore hospitals first I believe and are also.working on their substations. Then nursing homes and schools. I believe thats what I read but can't cut and paste on here. They said this is why you haven't seen so many in the neighborhoods bc they cant even begin to restore power until ths substations are fixed. Just remember the people in the parking lot may not have slept since they started. Who knows what they went through before that also.They might have lost their homes or worse and while working these hours these men and women may be leaving their own families in the dark. The island went through something catastrophic. Before the storm hit LIPA said 7-10 days so we could better prepare. At least the islands slowly coming back. It should only get better now. My brother got out of LB last night. I am hearing more planes and trains and a garbage truck I think. Fingers crossed for all of you!

I hope it's only 7-10 days. From what I heard that's not even accurate anymore. I've heard 2-3 weeks, 4 weeks in some places.



My family is in Merrick and my dad spoke to a LIPA guy yesterday that came around and he told my dad at least another 7-10 days b/c a main line was very badly damaged. I feel so bad and helpless since I am in Boston.

Posted 11/1/12 12:36 PM
 

DancinBarefoot
06ers Rock!!

Member since 1/07

9534 total posts

Name:
The One My Mother Gave Me ;-)

Re: Vent - People's attitudes toward LIPA

Posted by DaniRella

I give those crews a lot of credit - this was an unbelievable storm. The problem is, the system itself, the infrastructure, is totally broken and antiquated... So, it makes their job that much harder to try and fix/work with a broken, outdated system. So, if people are going to be stressed - focus your energy on the whole system, which needs to be overhauled. It should be a ten year, little by little, project that we need to come up with a plan for. Technology is advancing in every other capacity - and the system, some parts from the 1950s!! can't keep up with that. It's a big job, but I think the government on the state level needs to look into how to update it, slowly but surely.

But, hats off to the LIPA people - I think they are doing fantastic - and my in-laws and my parents still don't have power, and I still think they are doing great, under these crazy circumstances.



You're correct, the crews out on the road doing the work do deserve credit for working their tails off, but the broken outdated system is the fault of management AND for the rates we're paying, it just shouldn't be. LIPA was supposed to come in and fix the problems left behind/caused by LILCO. Our rates were supposed to go down, they went up. The system was supposed to be overhauled, it wasn't. The management structure was supposed to be better, it isn't.

I could go on and on, but the reality is the governor asked the PSC to monitor LIPA's efforts because of the poor response to Hurrican Irene, and from where I sit (with power btw), the current response from the top isn't much better.

Posted 11/1/12 12:49 PM
 

tara73
carseat nerd

Member since 11/09

3669 total posts

Name:
Buttercup

Re: Vent - People's attitudes toward LIPA

Posted by sunnygirl

As a resident of the rockaway I am very upset with lipa. I expexct no power right now. However many people are saying that since we were supposed to all be evacuated, they should have cut the power before the storm hit. No one was supposed to be here so it wouldn't matter. Con ed did this in battery park. If they had cut the power transformers wouldn't have blown and there wouldn't be such devastating fires. For that I blame lipa. Not that I don't have power now


Eta they are predicting we will be without power for at least a month



This is partly what I am saying about being proactive. UI and CL&P did this here: substations were shut down to prevent catastrophic damage. When the storm and high tide passed and the threat was removed/flooding pumped out etc, they reenergized the substations. And UI TOLD us they were cutting the power, CL&P told us they were cutting power in Stamford too. They also explained to us WHY they cut the power. They explained that the flooding to a deenergized substation could be quickly repaired (within hours) but that an energized substation flooding would cause damage that would take weeks (if not longer) to repair.

Why were ConEd, Connecticut Light and Power and United Illuminating able to perform this preventative task but LIPA was not? Why wouldn't LIPA deenergize the substations to prevent damage?

Again, this is one of my problems with LIPA: Failure to be proactive.

Posted 11/1/12 1:12 PM
 

ChilisWife
God Bless America

Member since 5/05

3572 total posts

Name:
A.K.

Re: Vent - People's attitudes toward LIPA

Im sre they are working hard. But my issue is WHY are they restoring residential neighborhoods before doing traffic lights and schools which affect everyone? Its very dangerous out there.

Posted 11/1/12 2:25 PM
 

butterfly20
Party of 5 - 2015

Member since 4/06

7390 total posts

Name:

Re: Vent - People's attitudes toward LIPA

I already accepted before we lost power that we were going to lose our fridge/freezer food.....LIpa left voicemails on phones telling people before the storm to prepare for 7-10 days of being out..... we aren't even on the short end of that range yet.

I don't get people on FB complaining they are tired of living the amish life, no heat/power - ummmmm when did the amish post on facebook from their cell phones?Chat Icon

Posted 11/1/12 2:30 PM
 

Paramount
Sweet!

Member since 7/12

4287 total posts

Name:

Re: Vent - People's attitudes toward LIPA

Posted by ourhappysurprise2012

. If you have kids, why not buy a generator? If I didn't live in a apartment complex I would have been the first one sleeping in front of home depot to get one.!



What about the people who cant afford a generator? Cant "sleep" outside. Cant afford the extra gas and cans...let alone FIND gas right now.

And generators were sold out 5 days before. You could not find one 5+ days before.

Im not jumping on you. Just thats a VERY bold, blanket statement to make to, well, everyone.

Message edited 11/1/2012 2:33:13 PM.

Posted 11/1/12 2:32 PM
 

KevinNKristin8-15-08
Welcome to the world Chase

Member since 9/08

6162 total posts

Name:
Kristin

Re: Vent - People's attitudes toward LIPA

Posted by Paramount

Posted by ourhappysurprise2012

. If you have kids, why not buy a generator? If I didn't live in a apartment complex I would have been the first one sleeping in front of home depot to get one.!



What about the people who cant afford a generator? Cant "sleep" outside. Cant afford the extra gas and cans...let alone FIND gas right now.

And generators were sold out 5 days before. You could not find one 5+ days before.

Im not jumping on you. Just thats a VERY bold, blanket statement to make to, well, everyone.

yep!!! Exactly!!!! Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

That statement was just ridiculous. The cheapest generators are around 1k!!!!!!!!!!! With the economy being the way it is, people getting laid off, etc, not too many people have $1k laying around or the money for constant gas!!!!!!!! Also sleep outside?!?! Really?!?!

Posted 11/1/12 2:45 PM
 

ourhappysurprise2012
LIF Adult

Member since 9/12

901 total posts

Name:
Lori

Re: Vent - People's attitudes toward LIPA

Posted by Paramount

Posted by ourhappysurprise2012

. If you have kids, why not buy a generator? If I didn't live in a apartment complex I would have been the first one sleeping in front of home depot to get one.!



What about the people who cant afford a generator? Cant "sleep" outside. Cant afford the extra gas and cans...let alone FIND gas right now.

And generators were sold out 5 days before. You could not find one 5+ days before.

Im not jumping on you. Just thats a VERY bold, blanket statement to make to, well, everyone.



I get that - what I meant is, this is what it is. The way to avoid this was to have a generator/alternate place to stay. If you can't do either of those 2 things, then unfortunately it is what it is. Wasting energy and getting stressed is just making your life harder then it needs to be (you forgot to quote that part of my response). This is incredibly stressful and every morning I wake up disappointed that I'm still out. But we suffered through the biggest storm in almost 100 years, its going to take time!

Posted 11/1/12 2:49 PM
 

brownie
Baby #1 is here!

Member since 11/08

13903 total posts

Name:

Re: Vent - People's attitudes toward LIPA

Posted by tara73

They knew this storm was coming and that it could be bad. What risk is there if they're out before the wind is over 25mph? It's NOT dangerous in low winds. It's not dangerous to be proactive. How does being proactive not make sense? And I based that on what had been done here on the other side of LI Sound, a mere 15 miles away coast to coast. Just comparing the differences between the different utility companies.

But the biggest issue is where was/is LIPA's communications? We were told here in CT that UI was bringing down certain substations as a protective measure BEFORE high tide. There have been numerous updates throughout the storm, before and after. CL&P and UI seems to have gotten it together from Irene and the October storm last year, why can't LIPA?

How can LIPA not be blamed for failure to be proactive yet again? How can they NOT be blamed for lack of communication pre and post storm? Why are they coming out and claiming they didn't think it would be bad? Everyone else seemed to know this was going to be bad, where was LIPA's top folks?

Could they have prevented damage? Most likely not, but they could have had more communication with the public. Do they have foreign crews in? Did/do they have crews staged? What about the substations? What outages were planned by them shutting down substations proactively? Are they telling people that certain substations are damaged and need repair? No, every little detail is seemingly being passed word of mouth, through forums, through neighbors, discussions on news sites etc.

Once again, LIPA fails in the communications department and residents DO have the right to be frustrated by that. But they shouldn't be taking it out on line workers, they should be taking it out on the decision makers at the top.



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Posted 11/1/12 3:02 PM
 

maybesoon
LIF Adult

Member since 9/09

5981 total posts

Name:

Re: Vent - People's attitudes toward LIPA

Lipa sux on a good day! I'm freezing w 2 little Kids in the house. Unacceptable

Posted 11/1/12 5:22 PM
 

sunnyplus3
:)

Member since 11/05

8749 total posts

Name:

Re: Vent - People's attitudes toward LIPA

I think the crews and regular workers are doing the best the can but LIPA as a whole sucks ass.
I have lived my house for over 8 years, our area is very heavily wooded.never once has lipa done any tree work to prevent lines from being damaged in 8 friggin years. I paid a tree service to trim trees that were close to the wires on my property but i can't take care of the entire neighborhood.
We pay more for electricity than anyone and for that high price I expect outstanding service, I don't feel like lipa even comes close.
The updates I'm getting are a joke, ZERO details about my area just patronizing automated messages about how hard they are working. Yeah, that's your job you don't get an award.
No power for me means no water and my area is usually 5 degrees cooler than most of long island. It was 34 degrees inside my house this morning If my pipes freeze and break, who pays?
As it is we are all going to get dropped from our homeowners insurance companies after the dust settles like we did after Katrina that didn't even affect us.
How will the insurance companies possibly pay all of the
other claims that could come as a result of LIPAs piss poor infrastructure?

ETS: I'm not really complaining about not having service myself, I was totally prepared for the inconvenience after being out for 7 days after Irene but I strongly believe an already horrendous catastrophe is worse than it needs to be in a much more far reaching way due to our antiquated, ineffective power authority.

Message edited 11/1/2012 6:14:33 PM.

Posted 11/1/12 5:35 PM
 

hotsauce345
my love, my life, my son

Member since 1/09

4169 total posts

Name:
Melody

Re: Vent - People's attitudes toward LIPA

I think lipa is doing a great job...local govt as well as the president are doing the absolute best they can in a situation like this. I, likr evryone else was told to expect power outage from 7-10 days and power was only out for 1.5 days. it went from 1.4 million to 600k without power so far...those numbers seem amazing to me. AWESOME job LIPA

Message edited 11/1/2012 6:28:32 PM.

Posted 11/1/12 6:27 PM
 

blue11
LIF Adult

Member since 2/11

1706 total posts

Name:
kat

Re: Vent - People's attitudes toward LIPA

i haven't read the whole thread...but i have family members that work for National Grid. They have been working 16 hour days since the storm. Regardless of if you are happy with LIPA\National Grid the employees are working very hard, it's time away from their families when they are dealing with the same issues we all are, no power, flooding, damage etc....there were almost 1 MILLION customers with no power, that is a lot!!! they are trying to fix the issues where they can get the most people back on power first and critical services such as hospitals - cut them some slack.

Posted 11/1/12 10:08 PM
 

nel
LIF Adult

Member since 5/06

1173 total posts

Name:

Re: Vent - People's attitudes toward LIPA

I know I already replied to this thread, but I have to say, having read more articles in the past day or so, what makes me angriest is to hear the LIPA chief say they were undermanned because they didn't expect the storm to be this bad. SERIOUSLY??? Chat Icon Chat Icon Chat Icon Chat Icon Which weather report were THEY watching??? I'm not saying they could've done more ahead of time -- I really don't know. And I'm not saying the people out there doing restoration aren't working incredibly hard -- I appreciate THEM tremendously. But to come right out and say that they didn't expect the storm to be this bad? When EVERYONE in the world, practically, was predicting this? When they had a similar issue with Irene? I'm sorry, but this infuriates me.

And yes, not having power back -- with absolutely ZERO communication -- isn't helping my mood. I don't EXPECT it back soon. I'd like SOME information or at least AN IDEA of when they expect to at least be in my neighborhood. I don't think that's too much to ask. I could handle it if I had ANY sense of ANYTHING -- but to say they're keeping us updated -- when all I've ever seen is "crew will be dispatched as soon as possible. Updating estimate" -- no. That's NOT acceptable. I DON'T CARE what the estimate is. I just WANT one so I can plan accordingly.

Sorry for the additional vent. I'm so grateful to *only* be dealing with loss of electric. I'm just so frustrated with this lack of communication and foresight.

Posted 11/1/12 10:18 PM
 

Blazesyth
*yawn*

Member since 5/05

8129 total posts

Name:

Re: Vent - People's attitudes toward LIPA

Posted by nel

I'd like SOME information or at least AN IDEA of when they expect to at least be in my neighborhood. I don't think that's too much to ask. I could handle it if I had ANY sense of ANYTHING -- but to say they're keeping us updated -- when all I've ever seen is "crew will be dispatched as soon as possible. Updating estimate" -- no. That's NOT acceptable. I DON'T CARE what the estimate is. I just WANT one so I can plan accordingly.




Giving an exact date just makes it worse.

They're going to give people a day, and then the person is not going to like the date and complain it's too far away.

Or, they'll be OK with the date, but they'll miss the date by one day and people will still be upset.

They gave an estimate before the storm; 7-14 days. If you're out after 14 days and they still dont have an estimate, that is unacceptable.


Posted 11/1/12 10:26 PM
 
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