| Posted By |
Message |
| Pages: [1] 2 |
fakenamettc
LIF Toddler
Member since 7/11 402 total posts
Name:
|
WWYD - photographer and $ when kids don't cooperate
sorry for posting with fake name, personal reasons...
Lets say you had 1 hour holiday photo shoot booked for your child at the photographer's place , but you child did no cooperate at all (cried, refused to take pictures, refused to change, had a melt down) you spend almost 1 hour trying to calm the kid down but it just didn't happen, would you still pay the photographer? Would you pay the whole amount you were supposed to pay or half?
What do photographers do in cases like this, do they still charge you?
I had this happen last week with my DD , we didn't get one picture, nothing, 0 , the photographer charged us the regular session fee , for some reason I thought she would only charge half or certain % ..... my friend had the same thing happen yesterday with another photographer , her DD also had a melt down, they tried for almost 1 hour to get her to take at least one or two pictures , but nothing, in the end the photographer refused to take money from my friend, she told her to book another time...
So I'm confused. Has this happen to anyone, how did you/a photographer handle the payment in a situation like this?
Thanks again and again I'm sorry for using the fake name
Message edited 12/12/2011 2:57:51 PM.
|
Posted 12/12/11 2:56 PM  |
| |
|
Long Island Weddings
Long Island's Largest Bridal Resource |
computergirl
LIF Adult
Member since 5/05 3118 total posts
Name:
|
Re: WWYD - photographer and $ when kids don't cooperate
I would imagine that a less experienced photographer, one trying to build a solid client base and a good reputation, etc, would be more likely to refuse payment in such a case.
A more seasoned photog, one who is already booked months in advance and thus doesn't have to worry as much about building relationships, might feel entitled to payment. And in all fairness, I think they ARE entitled to it. They did their job and spent their time, it's not their fault that your child acted up. Those things happen with little kids sometimes.
|
| Posted 12/12/11 3:03 PM |
| |
|
Karen
Just chillin'!!
Member since 1/06 9690 total posts
Name:
Karen
|
Re: WWYD - photographer and $ when kids don't cooperate
That's a tough one, but at the end of the day, whether or not your child cooperated isn't really the fault of the photographer. Regardless, they devoted an hour of their time to you and should be compensated.
|
| Posted 12/12/11 3:06 PM |
| |
|
nrthshgrl
It goes fast. Pay attention.
Member since 7/05 57538 total posts
Name:
|
Re: WWYD - photographer and $ when kids don't cooperate
I think if you are completely unhappy with all of the photos, the photographer should offer a re-shoot. I would expect a shorter session & probably less pictures but it's a courtesy they should extend.
Posted by computergirl
I would imagine that a less experienced photographer, one trying to build a solid client base and a good reputation, etc, would be more likely to refuse payment in such a case.
A more seasoned photog, one who is already booked months in advance and thus doesn't have to worry as much about building relationships, might feel entitled to payment. And in all fairness, I think they ARE entitled to it. They did their job and spent their time, it's not their fault that your child acted up. Those things happen with little kids sometimes.
I agree with this to some extent. However part of being a child portrait photographer is that you have to know how to deal with children from cranky to shy ones.
|
| Posted 12/12/11 3:08 PM |
| |
|
luckysmom
Yes it is! Going as planned:)
Member since 6/07 5339 total posts
Name:
|
Re: WWYD - photographer and $ when kids don't cooperate
Posted by Karen
That's a tough one, but at the end of the day, whether or not your child cooperated isn't really the fault of the photographer. Regardless, they devoted an hour of their time to you and should be compensated.
I agree! I would expect to pay the photographer the full amount as they devoted their time. Sorry your DD did not cooperate!
|
| Posted 12/12/11 3:10 PM |
| |
|
NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name:
..being a mommy and being a wife!
|
Re: WWYD - photographer and $ when kids don't cooperate
Posted by luckysmom
Posted by Karen
That's a tough one, but at the end of the day, whether or not your child cooperated isn't really the fault of the photographer. Regardless, they devoted an hour of their time to you and should be compensated.
I agree! I would expect to pay the photographer the full amount as they devoted their time. Sorry your DD did not cooperate!
I agree
You booked their time- time they could have used for another paying client.
Which is why I don;t bother with pro photo shoots for my DD
Because I know her personality and her temperant
And it woudl be a waste of time and money
|
| Posted 12/12/11 3:11 PM |
| |
|
Laura1976
Member since 5/05 5754 total posts
Name:
Laura
|
Re: WWYD - photographer and $ when kids don't cooperate
Definitely a tough call, but I would expect the photographer to take payment, but offer you a quick makeup session after the holiday season, to give it another try.
Did you get actual pictures, or was it deemed a disaster on the spot?
|
| Posted 12/12/11 3:14 PM |
| |
|
Lara&Aidansmommy
For mom i miss u ETC ILOVEU
Member since 3/07 13921 total posts
Name:
ETC I LOVE YOU
|
Re: WWYD - photographer and $ when kids don't cooperate
Happened to me. As much as I was hoping the photographer would give me a teeny tiny discount,she didnt. I paid her in full, i felt it was the right thing to do.
|
| Posted 12/12/11 3:16 PM |
| |
|
|
|
Re: WWYD - photographer and $ when kids don't cooperate
Posted by nrthshgrl
I think if you are completely unhappy with all of the photos, the photographer should offer a re-shoot. I would expect a shorter session & probably less pictures but it's a courtesy they should extend.
Posted by computergirl
I would imagine that a less experienced photographer, one trying to build a solid client base and a good reputation, etc, would be more likely to refuse payment in such a case.
A more seasoned photog, one who is already booked months in advance and thus doesn't have to worry as much about building relationships, might feel entitled to payment. And in all fairness, I think they ARE entitled to it. They did their job and spent their time, it's not their fault that your child acted up. Those things happen with little kids sometimes.
I agree with this to some extent. However part of being a child portrait photographer is that you have to know how to deal with children from cranky to shy ones.
I kinda agree with this as well...
As a client I would offer to pay for the photographer's time, but I would also expect the photographer at a minimum to discount the rate. As a photographer I would think that waiving the fee or discounting would yield positive results for repeat business. So long as it only happens once in a blue moon...
|
| Posted 12/12/11 3:18 PM |
| |
|
CrankyPants
I'm cranky
Member since 7/06 18178 total posts
Name:
Mama Cranky
|
Re: WWYD - photographer and $ when kids don't cooperate
Posted by nrthshgrl
I think if you are completely unhappy with all of the photos, the photographer should offer a re-shoot. I would expect a shorter session & probably less pictures but it's a courtesy they should extend.
Posted by computergirl
I would imagine that a less experienced photographer, one trying to build a solid client base and a good reputation, etc, would be more likely to refuse payment in such a case.
A more seasoned photog, one who is already booked months in advance and thus doesn't have to worry as much about building relationships, might feel entitled to payment. And in all fairness, I think they ARE entitled to it. They did their job and spent their time, it's not their fault that your child acted up. Those things happen with little kids sometimes.
I agree with this to some extent. However part of being a child portrait photographer is that you have to know how to deal with children from cranky to shy ones.
I agree, I think part of the job of a photog workign with kids is to help handle these kids of situations. I would expect to pay but would expect a makeup session.
|
| Posted 12/12/11 3:29 PM |
| |
|
Pray4Baby2010
<3 Cutest Giants Fan
Member since 10/09 5796 total posts
Name:
MB
|
Re: WWYD - photographer and $ when kids don't cooperate
as the parent I would feel bad and want to pay them but I think a really nice courtesy would be for them to offer a reshoot.
You have to figure that when they are working with kids that this happens often
|
| Posted 12/12/11 3:33 PM |
| |
|
fakenamettc
LIF Toddler
Member since 7/11 402 total posts
Name:
|
Re: WWYD - photographer and $ when kids don't cooperate
I just wanted to clarify that even though in my heart I was hoping that she was only going to charge me 1/2 the price I don't feel like it was wrong of her to take the whole amount, it's her job and we did take up 1 hour of her time. I handed the $ to her without hesitation. She did offer a makeup session, but I can't do it with my schedule.
I know it's not easy working with kids, and she really did try her best to get DD to cry and cooperate.
Funny thing though , someone mentioned less experienced photographer VS more seasoned photographer... the thing is the the girl I was using is still establishing herself and the girl my friend was using and who did not charge her has been doing this for years. So go figure...
|
| Posted 12/12/11 4:18 PM |
| |
|
fakenamettc
LIF Toddler
Member since 7/11 402 total posts
Name:
|
Re: WWYD - photographer and $ when kids don't cooperate
Posted by Laura1976
or was it deemed a disaster on the spot?
yup
|
| Posted 12/12/11 4:23 PM |
| |
|
chrisnjoe8108
He's 1!
Member since 8/08 5649 total posts
Name:
Chris
|
Re: WWYD - photographer and $ when kids don't cooperate
Posted by luckysmom
Posted by Karen
That's a tough one, but at the end of the day, whether or not your child cooperated isn't really the fault of the photographer. Regardless, they devoted an hour of their time to you and should be compensated.
I agree! I would expect to pay the photographer the full amount as they devoted their time. Sorry your DD did not cooperate!
Same. As much as it stinks I would expect to pay. I'm sorry that it didn't work out.
|
| Posted 12/12/11 4:43 PM |
| |
|
ItsaJoya19
my cup runneth over
Member since 1/10 2949 total posts
Name:
E
|
Re: WWYD - photographer and $ when kids don't cooperate
is editing, etc. built into the price for the session? if there are no pictures to edit, why would you have to pay for that? i totally agree you should pay for the time the photographer was at the shoot, though.
|
| Posted 12/12/11 4:45 PM |
| |
|
Domino
Always My Miracle
Member since 9/05 9923 total posts
Name:
|
Re: WWYD - photographer and $ when kids don't cooperate
I agree and disagree with the majority opinion. You are not only paying for a photographer's time, you're paying for them to take photographs...useable photographs. If I had a photosession and afterward saw the photographs were terrible (and not representative of the work they usually do) I would expect that they offer a reshoot. In this case you you know in advance that there are no usable pictures. The photographer should work with you to fit another session into your schedule. What did the photographer do while your DC was having a meltdown for the hour? An hour is a long time time to not be taking pictures
|
| Posted 12/12/11 4:50 PM |
| |
|
Tiggeruth
I am a mom :-)
Member since 6/06 3433 total posts
Name:
Heidi
|
Re: WWYD - photographer and $ when kids don't cooperate
i would want to pay something but not the whole fee because that 1 hour isn't the full amount of time they spend due to editing photos etc...
maybe you can see about getting a partial credit towards another session with them in the future...
|
| Posted 12/12/11 4:58 PM |
| |
|
Nifheim
allo
Member since 1/09 5476 total posts
Name:
Jennifer
|
Re: WWYD - photographer and $ when kids don't cooperate
Firstly, it sucks! I feel horrible but I like to say if you want to picture people or target I highly doubt you would get a second session free. Those people don't have to lug equipment, setup, use their own gas to drive, break down equipment, lug props, etc. So the photographer should keep the payment for the session since she/he worked (edited since i forgot a huge part of my reply) HOWEVER they should refund you for the fact they didn't edit your photos. I would say half is fair.
IMO (not always the majority) if they won't refund then they should offer a rescheduled mini session or in the photographer's home studio session or lifestyle or a credit for a full second session (and a good credit not like $20-50 off)
I am sure any professional photographer will be willing to work with you. They just maybe a bit overwhelmed right now with the holiday crush and I am sure if you ask they will work something out.
Message edited 12/12/2011 6:59:40 PM.
|
| Posted 12/12/11 5:09 PM |
| |
|
Nifheim
allo
Member since 1/09 5476 total posts
Name:
Jennifer
|
Re: WWYD - photographer and $ when kids don't cooperate
deleted double post.
Message edited 12/12/2011 5:10:05 PM.
|
| Posted 12/12/11 5:09 PM |
| |
|
CouponKT
Our family is complete
Member since 6/06 16494 total posts
Name:
K
|
Re: WWYD - photographer and $ when kids don't cooperate
a photographer fee should include a sitting fee and the cost of supplying pics. If they don't supply pics, you should owe for the time, but not for the pics that didn't happen..
|
| Posted 12/12/11 6:07 PM |
| |
|
Hofstra26
Love to Bake!
Member since 7/06 27915 total posts
Name:
|
Re: WWYD - photographer and $ when kids don't cooperate
This is EXACTLY what happened to me, my DD was a NIGHTMARE and we didn't get one pic. I offered to pay my photographer but she was SOOOOO nice and wouldn't accept anything. I felt awful for wasting her time but I was so appreciative (and surprised) by her kind gesture. I guess it depends on the photographer, some may expect payment for their time regardless and some may be more forgiving. I offered, I felt it was the right thing to do for her time and effort but she declined.
|
| Posted 12/12/11 6:35 PM |
| |
|
Nifheim
allo
Member since 1/09 5476 total posts
Name:
Jennifer
|
Re: WWYD - photographer and $ when kids don't cooperate
i do agree if you paid for print credits or investment credits you should be fully refunded for those items.
|
| Posted 12/12/11 6:57 PM |
| |
|
julz33
i run for bacon
Member since 5/05 20584 total posts
Name:
julz
|
Re: WWYD - photographer and $ when kids don't cooperate
Some have a sitting fee which is non refundable, did you have a contract?
|
| Posted 12/12/11 7:05 PM |
| |
|
fakenamettc
LIF Toddler
Member since 7/11 402 total posts
Name:
|
Re: WWYD - photographer and $ when kids don't cooperate
Posted by julz33
Some have a sitting fee which is non refundable, did you have a contract?
No contract , no deposit, her holiday rate was $150 - 1 hour of session time and a CD and she said 20-50 pictures "best images" I assume this means she would go through the pictures and pick put/edit the best ones .
IMHO I think it would be nice of her if she charged 1/2 fee -basically for wasting her time.
Someone asked what was she doing, she was trying to distract my DD, brought out bunch of toys, tried singing to her, talking to her, playing with her, holding the camera hoping she could get few good shots, but no luck, as I mentioned DD didn't even let us change her into her outfit. When things get crazy like that time flies I guess, before we knew it almost 1 hour had passed.
I actually just emailed her and asked if we could do 1 hour session this spring, she said no problem and there won't be a charge for it, so that's nice of her I guess.
Thanks everyone, I will know better how to handle situations like this in the future :)
|
| Posted 12/12/11 7:19 PM |
| |
|
Peainapod
Peanuts are here!
Member since 1/09 13591 total posts
Name:
Diana
|
Re: WWYD - photographer and $ when kids don't cooperate
its tough. i used a local woman i've used 2x this year. she's a "fauxtographer" at best and this holiday shoot just sealed the deal for me. Jack is 2. we did a shoot at a local nursery to be outdoors and not deal with a studio.
To get jack to sit for a picture is awful. he doesnt cry or fuss, but he cant sit still. She gave me a disk of 118 pics and 3 were ok. I have no family pic, and the 3 pics I did get have shadows behind the head, dark or bright spots in the face. I paid her the day of the session and she had no problem taking my money.
After i got the disk and saw the crap she gave me, I emailed her and explained I wasnt happy. She offered a reshoot but continued to blame jack for the bad pictures. I wont be reshooting with her.
I would think maybe instead of not taking $$ the photog would offer another day to try again. Although, im not even sure they are obligated to do anything for you as they've already spent an hour of their time trying to take your DC's picture.
|
| Posted 12/12/11 7:29 PM |
| |
|
| Pages: [1] 2 |
