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Pediatrician Office

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nraboni
Uggh...

Member since 10/09

6905 total posts

Name:
Nicole

Pediatrician Office

Maybe this is common but I am so annoyed with my pediatrician's office.

I called to make an appointment for my daughter because she has a small rash under her arm. I can't get her there today so I asked if I could make the appointment for tomorrow. They told me I would have to call back tomorrow to make that appointment.

Is that normal?

I have had other issues with them in the past in regards to scheduling an appointment to get her flu shot.

I am seriously considering switching offices because I am annoyed with them but if this is common practice at all places then I guess I have nothing to complain about.

Posted 2/4/15 10:22 AM
 
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BaysideForever
LIF Adult

Member since 1/11

9976 total posts

Name:

Re: Pediatrician Office

this sounds like my pediatricians office.

Posted 2/4/15 10:23 AM
 

JDubs
different, not less

Member since 7/09

13160 total posts

Name:

Re: Pediatrician Office

My pediatrician's office does the same thing. They won't book a sick visit until the same day. Sometimes I'll call in the morning and won't get an appt until like 5pm.

Posted 2/4/15 10:28 AM
 

jessnbrian
Only God knows His plan for us

Member since 4/13

7238 total posts

Name:
Jessica

Pediatrician Office

That sounds weird... I've never worked in a ped's office, but I would never tell a patient (or guardian) to call back tomorrow to make an appointment for that day when it could definitely be made at that moment. Maybe it's different for ped's because you have so many more "emergency" office visits for sick kids, but it seems weird to me.

Posted 2/4/15 10:28 AM
 

mrsm-2011
He is my world!

Member since 6/12

3009 total posts

Name:
Theresa

Re: Pediatrician Office

I've never had an issue with getting my DS in for an appointment. Even if I call with a question or unsure of something they say do you want to come in just to get him checked out by the doctor. My Ped is in a practice by herself and she will always fit you in even if she has to double book the appointments.

Posted 2/4/15 10:38 AM
 

nraboni
Uggh...

Member since 10/09

6905 total posts

Name:
Nicole

Re: Pediatrician Office

Posted by mrsm-2011

I've never had an issue with getting my DS in for an appointment. Even if I call with a question or unsure of something they say do you want to come in just to get him checked out by the doctor. My Ped is in a practice by herself and she will always fit you in even if she has to double book the appointments.



They could have booked me for an appointment today but I can't get there today and my DD isn't complaining so that is why I wanted to book it for tomorrow.

Posted 2/4/15 10:46 AM
 

SLPRunner
LIF Adult

Member since 12/13

1101 total posts

Name:

Pediatrician Office

Mine will book for next day for sick visit. Maybe they have special time slots for sick visits?

Posted 2/4/15 10:48 AM
 

BargainMama
LIF Adult

Member since 5/09

15657 total posts

Name:

Re: Pediatrician Office

Do you go to Smithtown Pediatrics? We used to go there years ago, and I got into with them about that policy. My son wasn't sick, just was having an issue with a spot on his skin, and they refused to make a future appointment.

Posted 2/4/15 10:52 AM
 

mrsm-2011
He is my world!

Member since 6/12

3009 total posts

Name:
Theresa

Re: Pediatrician Office

Posted by nraboni

Posted by mrsm-2011

I've never had an issue with getting my DS in for an appointment. Even if I call with a question or unsure of something they say do you want to come in just to get him checked out by the doctor. My Ped is in a practice by herself and she will always fit you in even if she has to double book the appointments.



They could have booked me for an appointment today but I can't get there today and my DD isn't complaining so that is why I wanted to book it for tomorrow.



O I see. I meant to say I don't understand why you can't make an appointment today for tomorrow.

Posted 2/4/15 10:54 AM
 

nraboni
Uggh...

Member since 10/09

6905 total posts

Name:
Nicole

Re: Pediatrician Office

Posted by BargainMama

Do you go to Smithtown Pediatrics? We used to go there years ago, and I got into with them about that policy. My son wasn't sick, just was having an issue with a spot on his skin, and they refused to make a future appointment.



Don't go there but that is essentially my problem. I just want to get this checked out but can't get there today.

Posted 2/4/15 11:01 AM
 

Jillianm08
LIF Infant

Member since 1/09

113 total posts

Name:

Re: Pediatrician Office

Posted by BargainMama

Do you go to Smithtown Pediatrics? We used to go there years ago, and I got into with them about that policy. My son wasn't sick, just was having an issue with a spot on his skin, and they refused to make a future appointment.



I had the same issue with them. My son was sent by them to the ER and before leaving the hospital the dr told me that we needed to follow up with the pediatrician the next day. So when I got home, I called to make an appt for the next morning and then wouldn't do it. One of the many reasons I switched practices.

Posted 2/4/15 12:57 PM
 

backfor3
LIF Adolescent

Member since 9/14

568 total posts

Name:

Re: Pediatrician Office

call back tomorrow? I would be annoyed. I have called to make next day appts for my kids who were under the weather and they have never given me a problem.

Posted 2/4/15 1:00 PM
 

DaniJude
You're My Home <3

Member since 11/06

14815 total posts

Name:
Danielle

Re: Pediatrician Office

Posted by nraboni

Posted by BargainMama

Do you go to Smithtown Pediatrics? We used to go there years ago, and I got into with them about that policy. My son wasn't sick, just was having an issue with a spot on his skin, and they refused to make a future appointment.



Don't go there but that is essentially my problem. I just want to get this checked out but can't get there today.




Yep - this and a bunch of other reasons is why we left Branch Pediatrics, in Smithtown.

I went to a one-doc practice where the doc and small amount of staff actually KNOW my son's name! It's wonderful. I have never looked back :)

Posted 2/4/15 1:12 PM
 

Lillykat
going along for the ride...

Member since 5/05

16253 total posts

Name:

Re: Pediatrician Office

My practice only takes advance appointments for well visits and sometimes the fly shot. Sick visits and rechecks are always scheduled day of. I call at 7 and I can get my choice of times.

Is it mds4kids?

Message edited 2/4/2015 6:34:37 PM.

Posted 2/4/15 6:32 PM
 

Mags1227
Just a mommy ...

Member since 10/10

2665 total posts

Name:
M

Re: Pediatrician Office

Called my ped's office today for a Saturday appointment. Was told the same thing! I'm inclined to just get there when they open in the morning without an appointment.
What a ridiculous policy!

Posted 2/4/15 8:46 PM
 

NYCGirl80
I love my kiddies!

Member since 5/11

10413 total posts

Name:

Re: Pediatrician Office

Posted by Mags1227

Called my ped's office today for a Saturday appointment. Was told the same thing! I'm inclined to just get there when they open in the morning without an appointment.
What a ridiculous policy!



Well, the hold day-of appts for sick appts and emergencies. If you're calling 2 or 3 days in advance, they probably assume that it's not a real sick visit. I can understand that.

However, if I called my ped for an appt they next day, they'd accommodate me, especially if I was calling later in the evening.

Posted 2/5/15 9:44 AM
 
 

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