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ethical question- wwyd? second update- i called the store

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antoinette
boy mamma

Member since 5/05

2975 total posts

Name:
Antoinette

ethical question- wwyd? second update- i called the store

So Iwent to sears to buy appliances the other day and had an awful expeirice with them. Basically the customer service was horrible- we were arguing over every aspect because the signs were wrong etc etc. Anyhow told them to cancel my order right there. I had written a check so the idiot sales guy put thru the cancelaation on the system. I had wrote him a check so he told me that I would have to wait for a bank check in the mail. I was furious with that answer because i literally cancelled seconds after writing the check- So the manager comes over and says that they will cancel and that I can have my check back- and they would not charge me. So i leave, disgruntled about the appliances. Anyhow yesteday I get a check in the mail from them for 700.00- the check for the fridge. The salesperson must have done something wrong because I have my origianl check still that the manager gave to me- So Dh is like try and go cash it. I feel like I should after the bs I put up with in the store. WWYD?


eta- I also tried to buy appliances thru them online after the store fiasco and they screwed me big time as welll and cause me alot of giref. Also- sears is doing my kitchen install. Im not sure if that info can help anyones decision but though Id put that out there.


SECOND UPDTATE: I CALLED THE STORE they told me to cash the check. Even though I told them i have my old check they said that they acnt cancel they have my numbers it so eventually it would go thru on my account and since its a check and not a cc, the procdure is to mail a check back to me. So I feel that I did the right thing at this pont. it still hasnt gone thru my bank yet but it was only a few days ago and it still might. the store mgr told me to cash it so thats whatim going to do.

Message edited 10/16/2007 10:15:48 AM.

Posted 10/16/07 9:14 AM
 
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MrsMerlot
Unconditional Love

Member since 4/06

6005 total posts

Name:
Chrissy

Re: ethical quotestion- wwyd?

Is it the same amount that you wrote your check out to?

I personally wouldn't cash it w/out confirming w/them. I'd fear that if I did cash it, I'd end up owing them the money back at another time.

Posted 10/16/07 9:19 AM
 

MOM2NICO
LIF Adolescent

Member since 1/07

829 total posts

Name:
LISA

Re: ethical quotestion- wwyd?

Honestly...I would cash it.

Posted 10/16/07 9:20 AM
 

mtnmama

Member since 5/06

4794 total posts

Name:

Message edited 8/13/2009 11:35:15 AM.

Posted 10/16/07 9:21 AM
 

05mommy09
Family of 5!

Member since 5/05

15364 total posts

Name:
<3 Mommy <3

Re: ethical quotestion- wwyd?

Are you sure they didnt use your check (If I read it correctly- they did give you your check back-right?)


After I was positive, there was no way they couldve charged me- I would call and ask if there was some mistake-


Its alot of money, I couldnt keep it...

Posted 10/16/07 9:21 AM
 

Geraldine
Lovin Life........

Member since 5/07

2388 total posts

Name:
Geraldine

Re: ethical quotestion- wwyd?

I wouldn't keep something I know isn't mine.........

Posted 10/16/07 9:22 AM
 

Christine
2nd verse same as the 1st

Member since 5/05

15287 total posts

Name:

Re: ethical quotestion- wwyd?

If I am following this correctly, they gave you your check back at the store and they sent you a refund check for the cancelled order. Correct?

If so, I would return the check. That sounds like a clerical/procedure error and it's not yours.

Posted 10/16/07 9:24 AM
 

seank80
Don't Taze My Dog Bro!!

Member since 5/07

2240 total posts

Name:
Sean

Re: ethical quotestion- wwyd?

I definately wouldn't cash it. If it was a mistake then you could probably get in some trouble if they wanted to pursue anything. Send it back to them. Not worth the trouble.

Posted 10/16/07 9:24 AM
 

LisaW
Time for me to FLY!

Member since 5/05

13199 total posts

Name:
Did I ever tell you that I hate people?

Re: ethical quotestion- wwyd?

I had a similar situation, although it was for 9k Chat Icon

I couldn't do it...

Posted 10/16/07 9:24 AM
 

cazhley
I ♥ cheesiness.

Member since 1/07

1429 total posts

Name:
Cassie

Re: ethical quotestion- wwyd?

I'd first check with my bank to see that Sears didn't take out $700 electronically.

If the $700 check to me was a mistake, I would return it to Sears.

Posted 10/16/07 9:25 AM
 

SweetTooth
I'm a tired mommy!

Member since 12/05

20105 total posts

Name:
Lauren

Re: ethical quotestion- wwyd?

I would make sure they didn't take the money out of your checking acct first - even though you got the physical check back, your acc't and routing # still could have gone through the system and they could have electronically cashed the check.
If this did not happen, then I would give the bank check back to them. It would be stealing if you did not.
I am sorry you had a bad experience.

Posted 10/16/07 9:25 AM
 

ml110
LIF Adult

Member since 1/06

5435 total posts

Name:

Re: ethical quotestion- wwyd?

Posted by cub

I'd first check with my bank to see that Sears didn't take out $700 electronically.

If the $700 check to me was a mistake, I would return it to Sears.



this is what i would do too. you somehow may have gotten charged electronically. so i would check with your bank first to make sure... but i don't think i could keep it if sears never charged yoru account- thats a lot of money.

Posted 10/16/07 9:32 AM
 

antoinette
boy mamma

Member since 5/05

2975 total posts

Name:
Antoinette

Re: ethical quotestion- wwyd? updated with more info

bump for update in op

Posted 10/16/07 9:40 AM
 

SweetTooth
I'm a tired mommy!

Member since 12/05

20105 total posts

Name:
Lauren

Re: ethical question- wwyd? updated with more info

sorry, even with your new info that doesn't change my mind. To keep the money is stealing.

Posted 10/16/07 9:42 AM
 

Christine
2nd verse same as the 1st

Member since 5/05

15287 total posts

Name:

Re: ethical question- wwyd? updated with more info

Even with the update, if it's not your money, it would be wrong to keep it.

Posted 10/16/07 9:43 AM
 

BlueDiamonds
mommy to 3 boys

Member since 2/07

3885 total posts

Name:
proud mommy

Re: ethical question- wwyd? updated with more info

i agree with the OPs....make sure you aren't getting charged for the order and then return the check. even though they gave you a hard time and don't deserve your business, i don't think they "owe" you anything. the best thing you can do right now is spread the word about their poor customer service so other people are warned.

Posted 10/16/07 9:53 AM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: ethical question- wwyd? updated with more info

Posted by SweetTooth

sorry, even with your new info that doesn't change my mind. To keep the money is stealing.



I agree, I do not understand how this is even a dilema...it is not your money, you should not keep it Chat Icon

Posted 10/16/07 10:00 AM
 

~Colleen~
my loves...

Member since 5/05

9129 total posts

Name:
guess

Re: ethical question- wwyd? updated with more info

After confirming that they didn't cash my check in the original transaction, I'd return the check they mailed me.

It doesn't belong to you...you shouldn't even question it.

Posted 10/16/07 10:01 AM
 

seank80
Don't Taze My Dog Bro!!

Member since 5/07

2240 total posts

Name:
Sean

Re: ethical question- wwyd? updated with more info

Even with the update it still isn't right. I stand by my guns. I don't think you will get the justification that you want here. Its you choice but remember what goes are comes around. If you can live with taking money that isn't yours then do it. I also know it's Sears and not a private person but that doesn't change it.

Posted 10/16/07 10:10 AM
 

ml110
LIF Adult

Member since 1/06

5435 total posts

Name:

Re: ethical question- wwyd? updated with more info

Posted by seank80

Even with the update it still isn't right. I stand by my guns. I don't think you will get the justification that you want here. Its you choice but remember what goes are comes around. If you can live with taking money that isn't yours then do it. I also know it's Sears and not a private person but that doesn't change it.



ITA... well put!

Posted 10/16/07 10:12 AM
 

antoinette
boy mamma

Member since 5/05

2975 total posts

Name:
Antoinette

Re: ethical question- wwyd? second update- i called the store

bump for second update.

Posted 10/16/07 10:16 AM
 

MrsRbk
<3 <3 <3 <3

Member since 1/06

19197 total posts

Name:
Michelle

Re: ethical question- wwyd? second update- i called the store

Posted by seank80

Even with the update it still isn't right. I stand by my guns. I don't think you will get the justification that you want here. Its you choice but remember what goes are comes around. If you can live with taking money that isn't yours then do it. I also know it's Sears and not a private person but that doesn't change it.



ITA

Posted 10/16/07 10:20 AM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: ethical question- wwyd? second update- i called the store

Posted by antoinette

bump for second update.



I do not understand...are they saying that they were not able to cancel the transaction and that is why they sent you a check? Did the original 700 bucks come out of your checking account?

Posted 10/16/07 10:28 AM
 

antoinette
boy mamma

Member since 5/05

2975 total posts

Name:
Antoinette

Re: ethical question- wwyd? second update- i called the store

Posted by stephanief

Posted by antoinette

bump for second update.



I do not understand...are they saying that they were not able to cancel the transaction and that is why they sent you a check? Did the original 700 bucks come out of your checking account?



yes they said that since it was a check they are not able to credit my account right there they have to send a check and eventually the check would be coming out of my account since they have my bank and routing info and she told me to cash the check. Im not going to take the chance at this point. I m the tyoe of person that gets screwed over in every situation. My luck I would try to do the return the check and then they would deduct my account im not taking any chances- its alot of money for me to lose if that happens. I did the due dilligence by calling the store to verify. Im trying to do the right thing and while Im ****** at sears for my experience Im not trying to steal from them just to clarify. I just dont want to wind up screwed either.

Posted 10/16/07 10:38 AM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: ethical question- wwyd? second update- i called the store

Posted by antoinette

Posted by stephanief

Posted by antoinette

bump for second update.



I do not understand...are they saying that they were not able to cancel the transaction and that is why they sent you a check? Did the original 700 bucks come out of your checking account?



yes they said that since it was a check they are not able to credit my account right there they have to send a check and eventually the check would be coming out of my account since they have my bank and routing info and she told me to cash the check. Im not going to take the chance at this point. I m the tyoe of person that gets screwed over in every situation. My luck I would try to do the return the check and then they would deduct my account im not taking any chances- its alot of money for me to lose if that happens. I did the due dilligence by calling the store to verify. Im trying to do the right thing and while Im ****** at sears for my experience Im not trying to steal from them just to clarify. I just dont want to wind up screwed either.




I understand, in that case, I think you are doing the right thing....I would get something in writing from sears that you should cash the check jusy to cover your a$$ KWIM.....

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Posted 10/16/07 10:41 AM
 
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