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Re: BRITAX Car Seat--sort of a RANT

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BabyLove08
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Member since 2/08

3673 total posts

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Re: BRITAX Car Seat--sort of a RANT

Ok, so another poster said that she contacted Customer Service and they forgot to put a 2 in front of the $242.99 for the car seat and all orders will be cancelled.

How do we fight this? Where do we begin if we all recieve this e-mail stating so???

Hummm....

Posted 11/17/08 12:00 PM
 
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ABCiverson
<3 my family

Member since 1/06

7465 total posts

Name:
Amanda

Re: Re: BRITAX Car Seat--sort of a RANT

you can't. There website states:

Mispriced Items
Despite our best efforts, a small number of the items on our Web site may be mispriced. Rest assured, however, that we verify prices as part of our shipping procedures.

~ If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Posted 11/17/08 12:01 PM
 

Marcie
Complete Happiness :)

Member since 5/05

27789 total posts

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LOVE being a Mommy!

Re: Re: BRITAX Car Seat--sort of a RANT

There are so many posts on this - you might find your answer in one of them.

Quite honestly, it was a mistake and I am not sure there is much that can be done Chat Icon

Posted 11/17/08 12:02 PM
 

ReiRei13
Life is Good!!

Member since 1/08

6460 total posts

Name:

Re: Re: BRITAX Car Seat--sort of a RANT

But theres gotta be power in numbers! They have no clue that we all talk and if we ban together we might be able to fight it!! I doubt they will want tons of BBB complaintsChat Icon

Posted 11/17/08 12:03 PM
 

LIMOMx2
...

Member since 5/05

24989 total posts

Name:

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by mpetretti

But theres gotta be power in numbers! They have no clue that we all talk and if we ban together we might be able to fight it!! I doubt they will want tons of BBB complaintsChat Icon



ITA> If we all fight it, we may have a chanceChat Icon Chat Icon

Posted 11/17/08 12:04 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: Re: BRITAX Car Seat--sort of a RANT

Well that would be "TWO" mistakes. Not just one. They had one for $59.99 and one for $42.99. How many mistakes are you allowed without calling it false advertising.

I will file a former complaint with the BBB and Attorney General.

Posted 11/17/08 12:09 PM
 

ReiRei13
Life is Good!!

Member since 1/08

6460 total posts

Name:

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by smdl

Well that would be "TWO" mistakes. Not just one. They had one for $59.99 and one for $42.99. How many mistakes are you allowed without calling it false advertising.

I will file a former complaint with the BBB and Attorney General.



ME TOOChat Icon

Posted 11/17/08 12:13 PM
 

CkGm
They get so big, so fast :(

Member since 5/05

13848 total posts

Name:
Christine

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by mpetretti

Posted by smdl

Well that would be "TWO" mistakes. Not just one. They had one for $59.99 and one for $42.99. How many mistakes are you allowed without calling it false advertising.

I will file a former complaint with the BBB and Attorney General.



ME TOOChat Icon



ITA- I am in a different state too and my friend's mom's group in Fl found this too and ordered a bunch. I think if we stick together, we can win.

Posted 11/17/08 12:15 PM
 

KristinasMama
How did she turn 2 so quickly?

Member since 10/07

8257 total posts

Name:
Blessed Mama of Kristina Elena

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by CkGm

Posted by mpetretti

Posted by smdl

Well that would be "TWO" mistakes. Not just one. They had one for $59.99 and one for $42.99. How many mistakes are you allowed without calling it false advertising.

I will file a former complaint with the BBB and Attorney General.



ME TOOChat Icon



ITA- I am in a different state too and my friend's mom's group in Fl found this too and ordered a bunch. I think if we stick together, we can win.



I completely and totally agree with you ladies... I don't care quite honestly if they forgot to put a 2 in front of the remaining numbers. Their mistake... not ours!

I think that if we all use our voices, then together we will have the strength to fight this!

If they cancel my order, then I will also file complaints w/the BBB and AG.

Posted 11/17/08 12:29 PM
 

CathyB

Member since 5/05

19403 total posts

Name:

Re: Re: BRITAX Car Seat--sort of a RANT

You can't. Catalog/e-commerce laws differ from buying at a bricks & morter location. Target hasn't taken the money from your credit card yet (they legally can only charge you upon shipment) so they can still notify you that it was an error.

Something similar happened 3 or 4 years ago (I was either preggo with Sarah or just had her) and a FP swing that was being offered really cheap on some website and they said it was a mistake and didn't have to honor it. I'd seen it posted on here as well as a national board I'm on and people tried to go through their atty general's office but they were within their rights to cancel the orders prior to charging the card.

Posted 11/17/08 12:33 PM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: Re: BRITAX Car Seat--sort of a RANT

I think if you fight it with the BBB, they will give it to you at the advertised price. Their mistake, too bad, ship the seats !!!!

Posted 11/17/08 12:55 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by CathyB

You can't. Catalog/e-commerce laws differ from buying at a bricks & morter location. Target hasn't taken the money from your credit card yet (they legally can only charge you upon shipment) so they can still notify you that it was an error.

Something similar happened 3 or 4 years ago (I was either preggo with Sarah or just had her) and a FP swing that was being offered really cheap on some website and they said it was a mistake and didn't have to honor it. I'd seen it posted on here as well as a national board I'm on and people tried to go through their atty general's office but they were within their rights to cancel the orders prior to charging the card.



Another poster said that hers were shipping. So that goes all out the window if they allowed some to ship and not others.

Posted 11/17/08 12:58 PM
 

CrankyPants
I'm cranky

Member since 7/06

18178 total posts

Name:
Mama Cranky

Re: Re: BRITAX Car Seat--sort of a RANT

They may not legally be required to do anything, but they might do something if they fear bad publicity from the outcry of 100s of moms with cute kiddos who don't know how to take "No" for an answer.

Posted 11/17/08 1:00 PM
 

stickydust
Now a mommy of 2!!!

Member since 4/06

3164 total posts

Name:

Re: Re: BRITAX Car Seat--sort of a RANT

Legally, Target will be in the right if they refund your money. Fighting it may or may not work - even if you file with BBB we are talking about Target not some mom and pop. You are fighting a giant - plus they can say most people knew it was an error and took it advantage of it - thus people buying six seats at a time.

But it doesn't hurt to tryChat Icon

Posted 11/17/08 1:04 PM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by stickydust

Legally, Target will be in the right if they refund your money. Fighting it may or may not work - even if you file with BBB we are talking about Target not some mom and pop. You are fighting a giant - plus they can say most people knew it was an error and took it advantage of it - thus people buying six seats at a time.

But it doesn't hurt to tryChat Icon



exactly, it does not hurt to try. Chat Icon

Posted 11/17/08 1:05 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by CrankyPants

They may not legally be required to do anything, but they might do something if they fear bad publicity from the outcry of 100s of moms with cute kiddos who don't know how to take "No" for an answer.



Well you can't legally said you made a mistake on pricing with "some" orders but allowed some to ship to others at the price you are refusing to sell others.

Posted 11/17/08 1:06 PM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by smdl

Posted by CrankyPants

They may not legally be required to do anything, but they might do something if they fear bad publicity from the outcry of 100s of moms with cute kiddos who don't know how to take "No" for an answer.



Well you can't legally said you made a mistake on pricing with "some" orders but allowed some to ship to others at the price you are refusing to sell others.



exactly, I would be SHOCKED is anyone recieves these. If anyone does, case closed, they will need to ship them all and watch their webiste closer

Posted 11/17/08 1:07 PM
 

CookiePuss
Cake from Outer Space!

Member since 5/05

14021 total posts

Name:

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by stickydust

Legally, Target will be in the right if they refund your money. Fighting it may or may not work - even if you file with BBB we are talking about Target not some mom and pop. You are fighting a giant - plus they can say most people knew it was an error and took it advantage of it - thus people buying six seats at a time.

But it doesn't hurt to tryChat Icon



I think because they are a large retail store, they should honor any prices, whether be error or not. It isn't my responsibility to ensure their pricing is accurate - that is their responsibility. I bought something that was in stock at the advertised price and it's their obligation to fulfill it.

Posted 11/17/08 1:07 PM
 

stickydust
Now a mommy of 2!!!

Member since 4/06

3164 total posts

Name:

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by smdl

Posted by CrankyPants

They may not legally be required to do anything, but they might do something if they fear bad publicity from the outcry of 100s of moms with cute kiddos who don't know how to take "No" for an answer.



Well you can't legally said you made a mistake on pricing with "some" orders but allowed some to ship to others at the price you are refusing to sell others.



It will all depend on when the correct person within the company had notice of the mistake relative to the time of the shipments

Posted 11/17/08 1:08 PM
 

CrankyPants
I'm cranky

Member since 7/06

18178 total posts

Name:
Mama Cranky

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by Mikismom

Posted by smdl

Posted by CrankyPants

They may not legally be required to do anything, but they might do something if they fear bad publicity from the outcry of 100s of moms with cute kiddos who don't know how to take "No" for an answer.



Well you can't legally said you made a mistake on pricing with "some" orders but allowed some to ship to others at the price you are refusing to sell others.



exactly, I would be SHOCKED is anyone recieves these. If anyone does, case closed, they will need to ship them all and watch their webiste closer



Has anyone's been shipped yet? I thought we all received shipping dates for Dec. What's the earliest shipping date among us? If that's the case, great.

Posted 11/17/08 1:09 PM
 

imyself

Member since 10/06

2938 total posts

Name:
me

Re: Re: BRITAX Car Seat--sort of a RANT

I heard on ff that if your cc was charged you will get the seats at the low price. But if your cc wasn't charged then you will get the email stating it was a mistake and you can order at the full price.

Posted 11/17/08 1:10 PM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by CrankyPants

Posted by Mikismom

Posted by smdl

Posted by CrankyPants

They may not legally be required to do anything, but they might do something if they fear bad publicity from the outcry of 100s of moms with cute kiddos who don't know how to take "No" for an answer.



Well you can't legally said you made a mistake on pricing with "some" orders but allowed some to ship to others at the price you are refusing to sell others.



exactly, I would be SHOCKED is anyone recieves these. If anyone does, case closed, they will need to ship them all and watch their webiste closer



Has anyone's been shipped yet? I thought we all received shipping dates for Dec. What's the earliest shipping date among us? If that's the case, great.

MrsGraz said hers have shipped with a delivery date of 11/21 Chat Icon

Posted 11/17/08 1:10 PM
 

CrankyPants
I'm cranky

Member since 7/06

18178 total posts

Name:
Mama Cranky

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by Mikismom

Posted by CrankyPants

Posted by Mikismom

Posted by smdl

Posted by CrankyPants

They may not legally be required to do anything, but they might do something if they fear bad publicity from the outcry of 100s of moms with cute kiddos who don't know how to take "No" for an answer.



Well you can't legally said you made a mistake on pricing with "some" orders but allowed some to ship to others at the price you are refusing to sell others.



exactly, I would be SHOCKED is anyone recieves these. If anyone does, case closed, they will need to ship them all and watch their webiste closer



Has anyone's been shipped yet? I thought we all received shipping dates for Dec. What's the earliest shipping date among us? If that's the case, great.

MrsGraz said hers have shipped with a delivery date of 11/21 Chat Icon



All right, then that is our ticket.

Posted 11/17/08 1:10 PM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: Re: BRITAX Car Seat--sort of a RANT

Posted by CrankyPants

Posted by Mikismom

Posted by CrankyPants

Posted by Mikismom

Posted by smdl

Posted by CrankyPants

They may not legally be required to do anything, but they might do something if they fear bad publicity from the outcry of 100s of moms with cute kiddos who don't know how to take "No" for an answer.



Well you can't legally said you made a mistake on pricing with "some" orders but allowed some to ship to others at the price you are refusing to sell others.



exactly, I would be SHOCKED is anyone recieves these. If anyone does, case closed, they will need to ship them all and watch their webiste closer



Has anyone's been shipped yet? I thought we all received shipping dates for Dec. What's the earliest shipping date among us? If that's the case, great.

MrsGraz said hers have shipped with a delivery date of 11/21 Chat Icon



All right, then that is our ticket.



I know, I asked her to let us know for sure once she recieves them Chat Icon

Posted 11/17/08 1:11 PM
 

mrsej
The cutest!

Member since 1/07

2495 total posts

Name:
Mommy

Re: Re: BRITAX Car Seat--sort of a RANT

My DH just said that I should have requested expedited shipping and maybe they would have sent it - wish he told me that last night when i ordered it!

Posted 11/17/08 1:17 PM
 
Pages: [1] 2
 

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