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Angel321
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Member since 4/08 15553 total posts
Name:
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Seehere.com Customer Service Rave
i know i've read some NOT so hot reviews on their customer service - but i wanted to say that I ordered the 11 ounce mugs a few weeks back (THANKS NICOLE)....and i got them not long ago.
One of them that i ordered for my SIL had a scratch across her daughters' face. I wrote Seehere and told them that one of the mugs (i ordered 2 of the same, so i said that - one of the DOUBLE ordered mugs) had the scratch and that i normally wouldn't mind, but this was across the FACE of the person ON the mug....so what can they do?
Someone wrote me back a few days later and said they'd replace it and ship overnight. I got it today and i didn't just get my ONE mug, i got my entire order!
So now i have extra mugs for my parents and sister in law and brother! I am very satisfied!
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Posted 12/22/09 1:10 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Bops
My 3 wishes
Member since 12/07 13625 total posts
Name:
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Re: Seehere.com Customer Service Rave
I hope I get the same results with them ...I have some items that show were shipped 12/12 and still haven't arrived yet 
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| Posted 12/22/09 1:23 PM |
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NoStressMom
My Heart and Soul
Member since 5/05 11122 total posts
Name:
D
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Re: Seehere.com Customer Service Rave
sweet
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| Posted 12/22/09 2:01 PM |
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babyonthebrain
Brotherly Love!
Member since 1/08 6209 total posts
Name:
Rafaela
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Re: Seehere.com Customer Service Rave
how nice!!!!
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| Posted 12/22/09 2:04 PM |
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MeganMylo
LIF Adult
Member since 2/09 1128 total posts
Name:
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Re: Seehere.com Customer Service Rave
Posted by Bops
I hope I get the same results with them ...I have some items that show were shipped 12/12 and still haven't arrived yet
I would give them a call and see if they could track it, I had to call them because some cards didnt come in, I had a new order in my hands the next day 
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| Posted 12/22/09 2:07 PM |
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Bops
My 3 wishes
Member since 12/07 13625 total posts
Name:
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Re: Seehere.com Customer Service Rave
Posted by MeganMylo
Posted by Bops
I hope I get the same results with them ...I have some items that show were shipped 12/12 and still haven't arrived yet
I would give them a call and see if they could track it, I had to call them because some cards didnt come in, I had a new order in my hands the next day
I've e-mailed them...I'll have to look for a # on their site..thanks !
Can't find the # (if you happen to have it still, would you mind sharing ?? )
Sorry to hi-jack the post  , glad you had a good experience with them !!
Message edited 12/22/2009 2:31:03 PM.
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| Posted 12/22/09 2:25 PM |
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steph7308
Mommy of 2!!!
Member since 5/08 2083 total posts
Name:
Stephanie
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Re: Seehere.com Customer Service Rave
i ordered 2 mugs from them, when they came i wasnt happy with them, they were supposed to be a collage but they didnt cover the whole mug, but i figured it was what it was. just now i got an order wih 2 more mugs and the pictures are covering the whole mug. they must have realized they messed up and just sent me a new order! so for $10 i got 4 mugs!  for seehere.com
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| Posted 12/22/09 2:30 PM |
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chris605
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Member since 5/05 3205 total posts
Name:
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Re: Seehere.com Customer Service Rave
Posted by davenjess
i know i've read some NOT so hot reviews on their customer service - but i wanted to say that I ordered the 11 ounce mugs a few weeks back (THANKS NICOLE)....and i got them not long ago.
One of them that i ordered for my SIL had a scratch across her daughters' face. I wrote Seehere and told them that one of the mugs (i ordered 2 of the same, so i said that - one of the DOUBLE ordered mugs) had the scratch and that i normally wouldn't mind, but this was across the FACE of the person ON the mug....so what can they do?
Someone wrote me back a few days later and said they'd replace it and ship overnight. I got it today and i didn't just get my ONE mug, i got my entire order!
So now i have extra mugs for my parents and sister in law and brother! I am very satisfied!
BECARFEUL - I TOO HAD A PROBLEM AND THEY SHIPPED ME A NEW ORDER AND THEY ASKED FOR THE OLD ONES BACK... MIND YOU OUT OF 3-MAGIC MUGS ONE WAS THE WRONG KID.... UUUGGHHH
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| Posted 12/22/09 3:12 PM |
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Angel321
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Member since 4/08 15553 total posts
Name:
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Re: Seehere.com Customer Service Rave
Posted by chris605
Posted by davenjess
i know i've read some NOT so hot reviews on their customer service - but i wanted to say that I ordered the 11 ounce mugs a few weeks back (THANKS NICOLE)....and i got them not long ago.
One of them that i ordered for my SIL had a scratch across her daughters' face. I wrote Seehere and told them that one of the mugs (i ordered 2 of the same, so i said that - one of the DOUBLE ordered mugs) had the scratch and that i normally wouldn't mind, but this was across the FACE of the person ON the mug....so what can they do?
Someone wrote me back a few days later and said they'd replace it and ship overnight. I got it today and i didn't just get my ONE mug, i got my entire order!
So now i have extra mugs for my parents and sister in law and brother! I am very satisfied!
BECARFEUL - I TOO HAD A PROBLEM AND THEY SHIPPED ME A NEW ORDER AND THEY ASKED FOR THE OLD ONES BACK... MIND YOU OUT OF 3-MAGIC MUGS ONE WAS THE WRONG KID.... UUUGGHHH
nope - my email just said they'd ship me another mug - no problem/questions.
i'm sorry that happened! 
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| Posted 12/22/09 3:15 PM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: Seehere.com Customer Service Rave
How weird...I got an email from them Yesterday saying they realized that my mug was sent witha picture cropped differently then what I had ordered ( which BTW I had not noticed, looked PERFECT to me) and they overnighted me a new mug for free, just got it today. And this was all on them, I never even asked or indicated any type of problem!
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| Posted 12/22/09 5:51 PM |
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steph7308
Mommy of 2!!!
Member since 5/08 2083 total posts
Name:
Stephanie
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Re: Seehere.com Customer Service Rave
Posted by dm24angel
How weird...I got an email from them Yesterday saying they realized that my mug was sent witha picture cropped differently then what I had ordered ( which BTW I had not noticed, looked PERFECT to me) and they overnighted me a new mug for free, just got it today. And this was all on them, I never even asked or indicated any type of problem!
i just checked my email and i got one too saying that they didnt print it like they showed me in my preview and they were overnighting me new ones.
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| Posted 12/22/09 6:01 PM |
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