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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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THOse who Got the BABY UNIVERSE PAPASAN
They sent me an email saying that the proice of $63.99 was WRONG and they credited me the money back and will send a 15% off coupon.
IDIOTS.
how can they not stand behind their price mistake??????????????????????
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Posted 3/1/07 11:12 AM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
MsMBV
:P
Member since 5/05 28602 total posts
Name:
Me
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by dm24angel
They sent me an email saying that the proice of $63.99 was WRONG and they credited me the money back and will send a 15% off coupon.
IDIOTS.
how can they not stand behind their price mistake??????????????????????
Do you have a print out of the original price or the reciept? If so they have to honor it or it can be considered false advertising (or even a "Bait & Switch", which is illegal).
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| Posted 3/1/07 11:14 AM |
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Smileyd17
kids
Member since 5/05 20997 total posts
Name:
Mommy
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Re: THOse who Got the BABY UNIVERSE PAPASAN
OMG, that is BS..my sister ordered TWO!!
Im calling her now to tell her!
ETA: Didnt it also state, One day ONLY??
So technically it was being advertised that way.
Uh, no way. I say anyone who ordered should fight!
Message edited 3/1/2007 11:16:14 AM.
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| Posted 3/1/07 11:15 AM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by MsMBV
Posted by dm24angel
They sent me an email saying that the proice of $63.99 was WRONG and they credited me the money back and will send a 15% off coupon.
IDIOTS.
how can they not stand behind their price mistake??????????????????????
Do you have a print out of the original price or the reciept? If so they have to honor it or it can be considered false advertising (or even a "Bait & Switch", which is illegal).
No, but maybe I can get it? I paid online through paypal?
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| Posted 3/1/07 11:16 AM |
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MsMBV
:P
Member since 5/05 28602 total posts
Name:
Me
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by dm24angel
Posted by MsMBV
Posted by dm24angel
They sent me an email saying that the proice of $63.99 was WRONG and they credited me the money back and will send a 15% off coupon.
IDIOTS.
how can they not stand behind their price mistake??????????????????????
Do you have a print out of the original price or the reciept? If so they have to honor it or it can be considered false advertising (or even a "Bait & Switch", which is illegal).
No, but maybe I can get it? I paid online through paypal?
Yeah any confirmation of order or payment from the company should do it. Also I'd let Paypal know & see what they can do.
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| Posted 3/1/07 11:18 AM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Should I contact them directly first to dispute this?
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| Posted 3/1/07 12:44 PM |
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MsMBV
:P
Member since 5/05 28602 total posts
Name:
Me
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by dm24angel
Should I contact them directly first to dispute this?
hmmmm, maybe. I'd definitly make sure you have something to back up the price though. If it turns out to be a your word vs theirs I am not sure how successful you'd be.
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| Posted 3/1/07 12:55 PM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by MsMBV
Posted by dm24angel
Should I contact them directly first to dispute this?
hmmmm, maybe. I'd definitly make sure you have something to back up the price though. If it turns out to be a your word vs theirs I am not sure how successful you'd be.
I have an email from them confirming the order.
ETA-With the price on it.
Message edited 3/1/2007 12:58:59 PM.
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| Posted 3/1/07 12:58 PM |
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MsMBV
:P
Member since 5/05 28602 total posts
Name:
Me
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by dm24angel
Posted by MsMBV
Posted by dm24angel
Should I contact them directly first to dispute this?
hmmmm, maybe. I'd definitly make sure you have something to back up the price though. If it turns out to be a your word vs theirs I am not sure how successful you'd be.
I have an email from them confirming the order.
ETA-With the price on it.
Then you are golden
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| Posted 3/1/07 12:59 PM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by MsMBV
Posted by dm24angel
Posted by MsMBV
Posted by dm24angel
Should I contact them directly first to dispute this?
hmmmm, maybe. I'd definitly make sure you have something to back up the price though. If it turns out to be a your word vs theirs I am not sure how successful you'd be.
I have an email from them confirming the order.
ETA-With the price on it.
Then you are golden
What should I say exactly?
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| Posted 3/1/07 1:10 PM |
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MsMBV
:P
Member since 5/05 28602 total posts
Name:
Me
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by dm24angel
I have an email from them confirming the order.
ETA-With the price on it.
Then you are golden
What should I say exactly?
I'd go with something along the lines of how you ordered the item "in good faith" and have written proof in a confirmation of the company of the price. If they do not honor the price you will begin by reporting to paypal. I am sure that any online store would need to keep their good standing with paypal.....
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| Posted 3/1/07 1:11 PM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by MsMBV
Posted by dm24angel
I have an email from them confirming the order.
ETA-With the price on it.
Then you are golden
What should I say exactly?
I'd go with something along the lines of how you ordered the item "in good faith" and have written proof in a confirmation of the company of the price. If they do not honor the price you will begin by reporting to paypal. I am sure that any online store would need to keep their good standing with paypal.....
Good start , thanks!
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| Posted 3/1/07 1:13 PM |
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MsMBV
:P
Member since 5/05 28602 total posts
Name:
Me
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Posted by dm24angel
Posted by MsMBV
Posted by dm24angel
I have an email from them confirming the order.
ETA-With the price on it.
Then you are golden
What should I say exactly?
I'd go with something along the lines of how you ordered the item "in good faith" and have written proof in a confirmation of the company of the price. If they do not honor the price you will begin by reporting to paypal. I am sure that any online store would need to keep their good standing with paypal.....
Good start , thanks!
NP. Definitely use the term "in good faith." One thing I remember from my law classes
Let us know how it goes <fingers crossed>
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| Posted 3/1/07 1:16 PM |
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Palebride
I am an amazing bakist
Member since 5/05 13673 total posts
Name:
Lori
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Re: THOse who Got the BABY UNIVERSE PAPASAN
I've been checking my email, and I haven't gotten anything from them about the price.....
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| Posted 3/1/07 2:48 PM |
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Smileyd17
kids
Member since 5/05 20997 total posts
Name:
Mommy
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Re: THOse who Got the BABY UNIVERSE PAPASAN
My sis didnt either...yet.
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| Posted 3/1/07 2:48 PM |
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jameswife
LIF Infant
Member since 1/07 197 total posts
Name:
Jen
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Re: THOse who Got the BABY UNIVERSE PAPASAN
That's poor business practice on their part. They should have really given it to you for the advertised price. You should call and complain.
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| Posted 3/1/07 4:35 PM |
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dawnie
Barb-Never removing this pic!
Member since 11/05 3932 total posts
Name:
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Re: THOse who Got the BABY UNIVERSE PAPASAN
I would write a letter and call and complain too!
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| Posted 3/1/07 4:39 PM |
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Palebride
I am an amazing bakist
Member since 5/05 13673 total posts
Name:
Lori
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Re: THOse who Got the BABY UNIVERSE PAPASAN
Is this the email you got?
Dear Valued Baby Universe Customer,
Recently the Fisher-Price Papasan Swing was listed with an incorrect price on BabyUniverse.com for a short time; this error has since been corrected and the item is no longer available. We strive very hard to get our customers the best prices but on rare occasion a pricing error may occur. We deeply apologize for any disappointment this may cause.
I have looked into the status of your recent order and have confirmed that it was cancelled and fully refunded.
Refunds for purchases should be applied to your credit card (or gift certificate balance) within 4-6 business days after the refund is initiated.
In light of this situation, we will offer you a 15% discount on a future Baby Universe order * ; simply use coupon code FPSAVE15 towards your next order. This offer will expire March 6, 2007.
Again, we apologize for the error, and appreciate you shopping with Baby Universe.
Regards,
Georgianne Brown
President
* Some exclusions may apply
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| Posted 3/1/07 4:53 PM |
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pinkandblue
Our family is complete, maybe
Member since 9/05 32436 total posts
Name:
Stephanie
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Re: THOse who Got the BABY UNIVERSE PAPASAN
I knew it was too good to be true....there is probably some fine print somewhere that says they are not responsible for pricing errors...at least you can save 15% on something else, or even the swing
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| Posted 3/1/07 4:58 PM |
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Palebride
I am an amazing bakist
Member since 5/05 13673 total posts
Name:
Lori
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Re: THOse who Got the BABY UNIVERSE PAPASAN
I'm sending then a nasty letter, with all of the emails I have from them, tomorrow!
There is nothing on my reciept that says anything about pricing possibly being incorrect.
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| Posted 3/1/07 5:19 PM |
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nbc188
Best friends!
Member since 12/06 23090 total posts
Name:
C
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Re: THOse who Got the BABY UNIVERSE PAPASAN
This is DEFINITELY the crappiest business handling ever!!!! Ok, someone made a mistake. Eat your losses and HONOR the sales already placed. Can't tell me they're still not making some good $ off the swings already--they need to stop being so greedy and hold up their end of the sales agreement. Absolutely HORRIBLE business practice if you ask me. They look horrible in lots of eyes now! Not good for business!!
Boy, I'm getting worked up and I didn't even order this! Go get them ladies! Can't wait to hear the updates!
Message edited 3/1/2007 5:37:19 PM.
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| Posted 3/1/07 5:36 PM |
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InShock
life is good
Member since 10/06 9258 total posts
Name:
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Re: THOse who Got the BABY UNIVERSE PAPASAN
OMG I AM SO ******!!!!!!!!!!!!
I got the same friggin UNACCEPTABLE email. What is everyone doing? Sending an email in complaint? Is that going to get us anywhere?
Holy ****** off!!!!!!!
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| Posted 3/1/07 5:50 PM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: THOse who Got the BABY UNIVERSE PAPASAN
yeah Thats the email I got. And yes Im going to complain. My mom said that on their site it nows says unavailable and to "try these alternatives"...That can be classified as "bait and switch" .
Im sending them an email tommorow....
And if they dont respond in 48 hours, Im filing a paypal complaint...since I paid that way.
I re-registered for it, BUT I really think they need to stand by their word. It doesnt seem 100% legal.
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| Posted 3/1/07 6:13 PM |
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EmmaNick
*
Member since 12/06 16001 total posts
Name:
*
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Re: THOse who Got the BABY UNIVERSE PAPASAN
I'm so sorry that you ladies won't be getting the swings!! I feel bad for even posting the deal now. That's just crappy they won't honor the price!! If something is marked wrong at the store, they have to give it to you for that price, I can't believe the internet isn't the same way.
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| Posted 3/1/07 7:05 PM |
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Porrruss
Nya nya nya
Member since 5/05 11618 total posts
Name:
Amy
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Re: THOse who Got the BABY UNIVERSE PAPASAN
I got the email- I have yet to have that money refunded back into my account.
Thankfully, I've saved all the receipts- what do we need to do to get the swing for the listed price?!?
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| Posted 3/1/07 7:28 PM |
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