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Toys-R-Us - Crazy Return Policy!

Posted By Message

jenny
L O V E

Member since 4/06

2784 total posts

Name:
Mommy

Toys-R-Us - Crazy Return Policy!

I bought two Disney CARS Toys for DS for xmas but changed my mind and never gave them to him. I finally went to TRU to return them today but the lady at TRU said my receipt was expired. I payed $14.99 for each and had a $10 off coupon so both cost me $20. So the lady said I can return them w/ a license for the lowest selling price in the last 45 days. I expect like $10 back for both but I asked her to check the price. Turns out the were much more $$ than what I payed...I got $50 back!!!!! I only payed $20!!! Chat Icon Chat Icon Chat Icon I said I only payed $20 and she said it's the company policy so I have to give you what they are selling for. Okay w/ me!!!! Such a crazy policy but for ONCE I did well!

Posted 4/3/11 9:10 PM
 

ChrisDee
My Girls

Member since 11/06

9543 total posts

Name:
Christine

Re: Toys-R-Us - Crazy Return Policy!

Chat Icon
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Posted 4/3/11 10:18 PM
 

MrsBumbleb
it's me

Member since 5/05

11234 total posts

Name:
Christine

Re: Toys-R-Us - Crazy Return Policy!

Chat Icon

Posted 4/4/11 7:29 AM
 

pinky
Twin Moms Do Everything Twice

Member since 5/05

9612 total posts

Name:

Re: Toys-R-Us - Crazy Return Policy!

wow Chat Icon

Posted 4/4/11 7:39 AM
 

Kathy
LIF Adolescent

Member since 7/05

718 total posts

Name:

Re: Toys-R-Us - Crazy Return Policy!

You lucked out!! Chat Icon

Posted 4/4/11 2:01 PM
 

dawnygirl25
Growing up soo fast..

Member since 1/06

14917 total posts

Name:
Dawn

Re: Toys-R-Us - Crazy Return Policy!

lucky you! but that is soo strangeChat Icon

Posted 4/4/11 2:04 PM
 

rojerono
Happiest.

Member since 8/06

13803 total posts

Name:
Jeannie

Re: Toys-R-Us - Crazy Return Policy!

I guess since the house probably MAKES money on this policy 9/10, they can eat a loss once in a while!

Congrats!!Chat Icon

Posted 4/4/11 4:34 PM
 

PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

Name:

Re: Toys-R-Us - Crazy Return Policy!

I LOVE THIS!!!!!!!!!Chat Icon

What I dont get is if you walked in without the reciept they wouldnt go further. So why do they even discuss expired reciepts? Its kinda like what level can we screw the customer...LOL

I am glad you made out this time!!!!

Posted 4/5/11 5:26 PM
 
 

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