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britax granite cancelled....

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Rycois
Blessed with 2blue/2pink

Member since 12/05

13341 total posts

Name:
J

Re: britax granite cancelled....

Posted by XcalystaX

THIS IS RIDICULOUS! I just went to my confirmation email and had to log on that way to see that they cancelled the order....no email, nothing! And if I log in through the homepage you can't even see there was an order in the first place!!!

Check your accounts girls!



Same here - it's just gone - now that's RIDICULOUS. They're acting like the order was never placed?!

Posted 11/17/08 5:21 PM
 
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NJmom
.

Member since 8/05

4987 total posts

Name:

Re: britax granite cancelled....

my order was still there 5 minutes ago and i just checked again and now it's gone! Chat Icon

Posted 11/17/08 5:22 PM
 

Rycois
Blessed with 2blue/2pink

Member since 12/05

13341 total posts

Name:
J

Re: britax granite cancelled....

So people that legitimately didn't go and buy a ton of carseats , just happened to purchase their seat for their child (not LIFers) will just not receive their seat and not get notification - it just won't come? That is terrible business!

Posted 11/17/08 5:25 PM
 

mamasita27
OHANA

Member since 8/07

5974 total posts

Name:
MB

Re: britax granite cancelled....

same here...what a bummer!

Posted 11/17/08 5:25 PM
 

Kidsaplenty
Sister love

Member since 2/06

5971 total posts

Name:
Stephanie

Re: britax granite cancelled....

Mine is gone now too.

Posted 11/17/08 5:26 PM
 

LIMOMx2
...

Member since 5/05

24989 total posts

Name:

Re: britax granite cancelled....

How can they just cancel them like that!!!!!!!! Without any warningChat Icon

Posted 11/17/08 5:27 PM
 

LIMOMx2
...

Member since 5/05

24989 total posts

Name:

Re: britax granite cancelled....

My Granite is now gone!!!!!!!!!!!!!!Chat Icon

Posted 11/17/08 5:28 PM
 

steph4777
**************

Member since 5/05

11726 total posts

Name:
Stephanie

Re: britax granite cancelled....

i just checked mine and it hasn't been cancelled.

Posted 11/17/08 5:29 PM
 

mommy2bella
Where does time go?

Member since 12/05

9747 total posts

Name:
Kelly

Re: britax granite cancelled....

Devil's advocate here and please don't throw stuff at me, but everyone that ordered this knew it was a mistake, no?

I mean...wasn't this outcome expected?

Posted 11/17/08 5:31 PM
 

Deedlebugs
Blessed

Member since 12/05

10281 total posts

Name:
Kiki

Re: britax granite cancelled....

My order was Cxl'd Chat Icon Im emailing right now!

Posted 11/17/08 5:32 PM
 

DmarieK
My loves!!

Member since 1/06

9203 total posts

Name:

Re: britax granite cancelled....

Mine's cancelled too!!

Posted 11/17/08 5:32 PM
 

Rycois
Blessed with 2blue/2pink

Member since 12/05

13341 total posts

Name:
J

Re: britax granite cancelled....

I just called and was told ALL orders are being canceled. The guy told me they're getting a lot of calls and they're supposed to just make sure they apologize a lot Chat Icon

I tried to argue that I had a friend (MrsGraz) who was billed and got a shipping e-mail and he said that would be canceled too. This bites not shocking.

I explained it obviously wasn't his doing and that I'll take it up with the BBB

Message edited 11/17/2008 5:33:19 PM.

Posted 11/17/08 5:32 PM
 

LIMOMx2
...

Member since 5/05

24989 total posts

Name:

Re: britax granite cancelled....

Posted by mommy2bella

Devil's advocate here and please don't throw stuff at me, but everyone that ordered this knew it was a mistake, no?

I mean...wasn't this outcome expected?



Yes but to cancel without an email is technically against their policy. What if I was willing to pay their correct price for it? They should have emailed with the option as stated in their policy. No email, they just deleted it.

Posted 11/17/08 5:34 PM
 

MelToddJulia
Love my Family!

Member since 7/05

29064 total posts

Name:
Mel

Re: britax granite cancelled....

Posted by Daisy07

I just checked mine and it is still there..just says not yet shipped.




Same here, but I have a feeling its going to be canceled soon, its something that was too good to be true!Chat Icon

My DH said that this would happen and they have the right not to send it it says so on there website, stinks but what can ya do...

Posted 11/17/08 5:34 PM
 

MelToddJulia
Love my Family!

Member since 7/05

29064 total posts

Name:
Mel

Re: britax granite cancelled....

Oh well, I just tried to see if my order has gone to shipping and it said this, and only this.......

No recent orders or transactions
You currently have no open orders or orders that have shipped within the past 30 days. To view older orders, use the drop-down menu above to select a time period, then click Go.

I never got an email from them, I had to go on my old one.

Posted 11/17/08 5:42 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: britax granite cancelled....

Posted by mommy2bella

Devil's advocate here and please don't throw stuff at me, but everyone that ordered this knew it was a mistake, no?

I mean...wasn't this outcome expected?



But everyone is not on LIF. So how do they plan on explaining to people why they "just" erased their order like it never existed.

And for accounting purposes (correct me if I am wrong) but you have to do a cancel of order. You CAN'T just erase orders in your system. That's highly illegal. You also have to send that cancel of order to your customers.

ETA: I actually did not think it was a mistake. I bought the carsear really thinking it was a clearance.

Message edited 11/17/2008 5:53:08 PM.

Posted 11/17/08 5:46 PM
 

CookiePuss
Cake from Outer Space!

Member since 5/05

14021 total posts

Name:

Re: britax granite cancelled....

Well, I spoke to customer service and got their prepared speech. She claimed they are only canceling orders for the Grafite and that is the only carseat that is effected. She claims not to know about the cowmooflage pattern at all. They would sell me the carseat for 279.99 which is full price so I explained that is "bait & switch" techniques and I plan to follow up with corporate. I suggest everyone call and complain about the same thing.

Posted 11/17/08 5:49 PM
 

CookiePuss
Cake from Outer Space!

Member since 5/05

14021 total posts

Name:

Re: britax granite cancelled....

Posted by mommy2bella

Devil's advocate here and please don't throw stuff at me, but everyone that ordered this knew it was a mistake, no?

I mean...wasn't this outcome expected?



Actually, no, it didn't have to be a mistake. I have seen a snugride with base marked down to 9.99.

Posted 11/17/08 5:50 PM
 

MelToddJulia
Love my Family!

Member since 7/05

29064 total posts

Name:
Mel

Re: britax granite cancelled....

Posted by mommy2bella

Devil's advocate here and please don't throw stuff at me, but everyone that ordered this knew it was a mistake, no?

I mean...wasn't this outcome expected?




Oh yeah, I knew i wouldn't get it, but it was worth a try!Chat Icon

Posted 11/17/08 5:51 PM
 

Rycois
Blessed with 2blue/2pink

Member since 12/05

13341 total posts

Name:
J

Re: britax granite cancelled....

Posted by shamrock124

Well, I spoke to customer service and got their prepared speech. She claimed they are only canceling orders for the Grafite and that is the only carseat that is effected. She claims not to know about the cowmooflage pattern at all. They would sell me the carseat for 279.99 which is full price so I explained that is "bait & switch" techniques and I plan to follow up with corporate. I suggest everyone call and complain about the same thing.



So cowmoo people are still getting theirs?

Posted 11/17/08 5:52 PM
 

CookiePuss
Cake from Outer Space!

Member since 5/05

14021 total posts

Name:

Re: britax granite cancelled....

Posted by SweetCaroline

Posted by shamrock124

Well, I spoke to customer service and got their prepared speech. She claimed they are only canceling orders for the Grafite and that is the only carseat that is effected. She claims not to know about the cowmooflage pattern at all. They would sell me the carseat for 279.99 which is full price so I explained that is "bait & switch" techniques and I plan to follow up with corporate. I suggest everyone call and complain about the same thing.



So cowmoo people are still getting theirs?



According to the customer service rep, only the granite pattern is in question.

Posted 11/17/08 5:53 PM
 

luvmiboy
I love my sister!!!!!!

Member since 3/06

2100 total posts

Name:
Me

Re: britax granite cancelled....

Mine's gone too!

Posted 11/17/08 5:55 PM
 

mommy2bella
Where does time go?

Member since 12/05

9747 total posts

Name:
Kelly

Re: britax granite cancelled....

Posted by shamrock124

Posted by mommy2bella

Devil's advocate here and please don't throw stuff at me, but everyone that ordered this knew it was a mistake, no?

I mean...wasn't this outcome expected?



Actually, no, it didn't have to be a mistake. I have seen a snugride with base marked down to 9.99.



I have never, ever seen a non open box, not discontinued item such as a Britax for a price like this....and with all of the numerous posts about it last night and jokes about it being sold on the "black market" late last night, it appears that everyone here on LIF knew that it was a mistake...I am just surprised by the shock and horror that Target is trying to rectify this now.

And I would assume that their very smart legal team has a loophole in their policy that will cover this...as all websites do.

Would you expect Manolo Blahnik to send out their shoes for 69.99 instead of 569.99 if there was a computer glitch??


Posted 11/17/08 5:55 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: britax granite cancelled....

Posted by shamrock124

Posted by SweetCaroline

Posted by shamrock124

Well, I spoke to customer service and got their prepared speech. She claimed they are only canceling orders for the Grafite and that is the only carseat that is effected. She claims not to know about the cowmooflage pattern at all. They would sell me the carseat for 279.99 which is full price so I explained that is "bait & switch" techniques and I plan to follow up with corporate. I suggest everyone call and complain about the same thing.



So cowmoo people are still getting theirs?



According to the customer service rep, only the granite pattern is in question.



Look at my thread. Apparently not!

Posted 11/17/08 5:56 PM
 

CookiePuss
Cake from Outer Space!

Member since 5/05

14021 total posts

Name:

Re: britax granite cancelled....

Posted by mommy2bella

Posted by shamrock124

Posted by mommy2bella

Devil's advocate here and please don't throw stuff at me, but everyone that ordered this knew it was a mistake, no?

I mean...wasn't this outcome expected?



Actually, no, it didn't have to be a mistake. I have seen a snugride with base marked down to 9.99.



I have never, ever seen a non open box, not discontinued item such as a Britax for a price like this....and with all of the numerous posts about it last night and jokes about it being sold on the "black market" late last night, it appears that everyone here on LIF knew that it was a mistake...I am just surprised by the shock and horror that Target is trying to rectify this now.

And I would assume that their very smart legal team has a loophole in their policy that will cover this...as all websites do.

Would you expect Manolo Blahnik to send out their shoes for 69.99 instead of 569.99 if there was a computer glitch??






According to cs, they are honoring the 59.99 price for the other pattern though.Chat Icon Chat Icon That is still a deep discount.

I don't expect to get the seat for 42.99, but to offer it to me at full price without any consideration for their mistake; that is what makes me a little mad.

Posted 11/17/08 5:57 PM
 
Pages: 1 [2] 3 4 5
 

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